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CustomerSuccessBox - Customer Success Software

CustomerSuccessBox Reviews in February 2025: User Ratings, Pros & Cons

DISCONTINUED

Empower customer success with custom self-service solutions.

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CustomerSuccessBox Reviews & Ratings

Rating Distribution

Excellent

(102)

Very Good

(28)

Good

(1)

Poor

(1)

Terible

(1)

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Showing 71-80 out of 133

SC

Sachidanand C

05/05/21

5 out of 5

"Must have tool to boost PRODUCTIVITY"

What do you like best about CustomerSuccessBox? 1. Minimalistic UI, with awesome layout filled with just selective color pallete. 2. You can customize approx everything according to your workflow.

SS

Suman S

05/05/21

5 out of 5

"It's A Good Tool to Review clients and Employee performance"

What do you like best about CustomerSuccessBox? Easy to operate and simple algorithm already given to track employee and client engagement day to day basis with perfect data

SP

Shubham P

04/30/21

5 out of 5

"Effective Customer account Management tool"

What do you like best about CustomerSuccessBox? I can do automation in the CS box as per customer communication & interaction so that I can manage accounts efficiently

AU

Anonymous User

04/24/21

2 out of 5

"Software can be more easy to use and give more accurate information"

What do you like best about CustomerSuccessBox? Categorization of usage data and detailed usage patterns What do you dislike about CustomerSuccessBox?

AU

Anonymous User

04/08/21

4.5 out of 5

"ALL YOU NEED IN ONE PLACE"

What do you like best about CustomerSuccessBox? All the information about a account is there in one place. What do you dislike about CustomerSuccessBox?

AU

Anonymous User

04/08/21

4.5 out of 5

"ALL YOU NEED IN ONE PLACE"

What do you like best about CustomerSuccessBox? All the information about a account is there in one place. What do you dislike about CustomerSuccessBox?

AU

Anonymous User

04/01/21

5 out of 5

"CustomerSuccessBox's AI model is helping me with my work"

What do you like best about CustomerSuccessBox? 360 degree view of client's performance and activities and it helped me with my CS work. I truely enjoy their recommendations generated by their AI model- Sheldon.

AU

Anonymous User

03/30/21

5 out of 5

"Quite Efficient and Reliable"

What do you like best about CustomerSuccessBox? The detailed overview of all the information in CSB is quite reliable and solves half of the work. What do you dislike about CustomerSuccessBox?

AU

Anonymous User

03/22/21

4.5 out of 5

"Growing Customer Success Solution"

What do you like best about CustomerSuccessBox? Single source for all the data points required for the CSMs, Quick product updates as per customer requirements, Can be used to used by product managers to analyse product usage

AU

Anonymous User

03/22/21

4.5 out of 5

"Growing Customer Success Solution"

What do you like best about CustomerSuccessBox? Single source for all the data points required for the CSMs, Quick product updates as per customer requirements, Can be used to used by product managers to analyse product usage