CustomerSuccessBox Reviews in February 2025: User Ratings, Pros & Cons

DISCONTINUED

"One Stop Software for CSM"

What do you like best about CustomerSuccessBox? I was impressed by the two features most in csbox that are Journey and Playbook. Journey lets you automate manual tasks and the playbook lets you maintain the onboarding process easily and effectively.

"Efficient Tool"

What do you like best about CustomerSuccessBox? It shows the touchpoints, product health, and financial health all under one tab which helps for easy viewing. What do you dislike about CustomerSuccessBox?

"An overall good tool to understand the health of SaaS product and usage pattern of end users"

What do you like best about CustomerSuccessBox? We can retrieve usage details on a granular level Shows upcoming payments and overall MRR details What do you dislike about CustomerSuccessBox?

"Amazing plateform where we can easily reduce churn"

What do you like best about CustomerSuccessBox? This is an amazing plateform where we can easily identify the accounts current status and we can easily build relationships with clients by CSB plateform

"CSB review"

What do you like best about CustomerSuccessBox? All Customer Account information.Metrics about Product usage,Financial health. Email sysnc is a great feature.Logs creation is a very helpful to convey the account information to other users.Attachements and invoice is very asset.No need to switch between platforms if CSB is used.

"Amazing plateform where we can easily reduce churn"

What do you like best about CustomerSuccessBox? This is an amazing plateform where we can easily identify the accounts current status and we can easily build relationships with clients by CSB plateform

"CSB review"

What do you like best about CustomerSuccessBox? All Customer Account information.Metrics about Product usage,Financial health. Email sysnc is a great feature.Logs creation is a very helpful to convey the account information to other users.Attachements and invoice is very asset.No need to switch between platforms if CSB is used.

"CSB - Simple & Powerful"

What do you like best about CustomerSuccessBox? Simple and Powerful UI. Tasks and Alerts.

"Customer Success Box - Great Platform Custtomer Success Teams"

What do you like best about CustomerSuccessBox? 1. Email sync with your official ID 2. We can integrate invoices with third-party portals.

"Customer Success Box - Great Platform Custtomer Success Teams"

What do you like best about CustomerSuccessBox? 1. Email sync with your official ID 2. We can integrate invoices with third-party portals.