DISCONTINUED
Empower customer success with custom self-service solutions.
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Starts from $499/Month
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Showing 1-10 out of 133
MG
Mayank G
09/16/22
"Best tool to manage customer success metrics"
What do you like best about CustomerSuccessBox? The notification based on account usage and alerts to take action What do you dislike about CustomerSuccessBox?
AU
Anonymous User
09/16/22
"Has potential to be a good tool but right now it lacks important integrations"
What do you like best about CustomerSuccessBox? Single View of customers Relationship mapping What do you dislike about CustomerSuccessBox?
AV
Ayushi V
09/12/22
"CSB helps me to track the emails and calls history on my accounts which is super beneficial."
What do you like best about CustomerSuccessBox? The support team is helpful. I liked their quick support. What do you dislike about CustomerSuccessBox?
AU
Anonymous User
09/09/22
"Good CRM tool for the Customer Success Environment."
What do you like best about CustomerSuccessBox? One of the best things about CS Box is the amount of data collection points that they have in their platform. Really makes it easy for CSMs to get capture and note information about client acocunts.
BG
Bhavna G
09/08/22
"Best CS tool"
What do you like best about CustomerSuccessBox? CSB is the best tool for CS metrics and performance. Highly recommended!! What do you dislike about CustomerSuccessBox?
HG
Himanshi G
09/08/22
"Great tool for 360 degree view of your accounts"
What do you like best about CustomerSuccessBox? The product's direct call option is a helpful way to connect with customers without switching apps. It also records the call so tracking past conversations become super easy.
AS
Anil S
07/20/22
"I'm lovin it !"
What do you like best about CustomerSuccessBox? I like the UI and the speed of the software. And, the Customer Support team is super energetic and amazing TAT. What do you dislike about CustomerSuccessBox?
AU
Anonymous User
07/08/22
"Good but there's a room for improvement!"
What do you like best about CustomerSuccessBox? 1) Easy data sync with our Sales-CRM 2) Can create a custom task, alerts & workflow for the CSM
SA
Shalini A
06/06/22
"CSB- Review"
What do you like best about CustomerSuccessBox? The best feature is the dashboard and the high-level customization that can be done by users. The playbook feature is beneficial and this app helps monitor the overall relationship with the customers.
AU
Anonymous User
05/05/22
"Good platform for engaging with Customers"
What do you like best about CustomerSuccessBox? The AI feature which was introduced was helpful What do you dislike about CustomerSuccessBox?
