Customers.ai Reviews in January 2025: User Ratings, Pros & Cons

"Lots of opportunities for increasing sales"

What do you like best about Customers.ai? MobileMonkey is an excellent tool for sales and marketing teams because it can build multi-channel sequences in one place—including SMS, Instagram DMS, and messenger conversations. -The report provides daily contacts/sessions and full contacts per platform. It also displays how many messages are going out per day so it's easy for us to schedule our campaigns daily strategically. -Great customer support -Pricing is reasonable. -Automation never ...

"Organized sales inbox = time saver!"

What do you like best about Customers.ai? - Capturing leads using Instagram autoresponder - Getting notification whenever we get new qualified leads - That it's an all-in-one sales and marketing platform Our team found the tool very straightforward. We love the assign-to-a-team member feature which makes it easy for us to organize our inbox and therefore increasing productivity within the day. What do you dislike about Customers.ai? Nothing, we switched from a different provider, and I've ...

"ROI through the roof with MobileMonkey"

What do you like best about Customers.ai? So within months of using MobileMonkey, I have been getting inquiries straight from my Instagram inbox. It's not only a good social media marketing automation tool, but it also helps us ultimately increase our sales. Based on our site traffic, we're getting traction from Facebook and Instagram and have converted them into customers. It's a great sales outreach automation tool that every sales team should have in their arsenal! What do you dislike ...

"Perfect tool for sales and lead generation"

What do you like best about Customers.ai? MobileMonkey tool integrate with SalesForce, which helps keep our sales process organized. I'm a social media manager for different brands and I mainly use this to automate sales from social traffic (Instagram through Instachamp) and Messenger. I've also recently explored its sms features to send out text mass messages. Both are equally functional and reliable, as they're keeping our preexisting lead list engaged on a very personal level. What do ...

"Very efficient tool for Instagram sales and marketing"

What do you like best about Customers.ai? The automated response feature allows me to provide timely and consistent responses for both existing and prospective customer inquiries. It also allows me to cater to customers in different timezones and so, increases sales opportunities. It's very easy to set up on Instagram and I was able to use it right away. What do you dislike about Customers.ai? No dislikes so far. I am fully satisfied with its existing features and it has catered to my ...

"Made my work much easier"

What do you like best about Customers.ai? Since using MobileMonkey, our Instagram inbox has become our newest major sales channel. The Instagram auto-responder built using the tool has been helping us answer sales leads and capture new sales opportunities with ease. increased at least 40% high-quality leads instant responses to FAQs lots of templates to choose from! What do you dislike about Customers.ai? I'm good with all the features- perfect for my needs. What problems is Customers.ai ...

"The most efficient tool"

What do you like best about Customers.ai? As a software developer myself, I think the platform’s very neat and the features are onpoint. It’s not hard for us to teach the team on how to use it, because it’s very straightforward to use. One of our KPIs is to be able to reengage our leads and sales outreach automation has been a key part of that. With MobileMonkey, we're able to capture leads from our website and then send them personalized messages through Messenger, which has helped us ...

"Excellent chat automation features!"

What do you like best about Customers.ai? MobileMonkey is a digital marketing and sales automation gem. Our company has started investing in digital marketing this year along and social media and so far, with the help of sales outreach automation tools by MobileMonkey we've been able to capture and reengage leads that have gone cold. The following features made MobileMonkey stand out from the automation tools we've tried last year: - Integration with lots of CRMs - A user-friendly interface ...

"MobileMonkey is one of the best tools i've tried this year!"

What do you like best about Customers.ai? It features so many tools perfect for driving traffic to my website. Since incorporating it to my content marketing strategy, i have added new site visits from social media (particularly facebook and instagram). the messenger and Instagram chat blast are the two of the nicest features it has. it helps warm and capture leads through social media instantly. surprisingly one of the best tools I've tried this year. What do you dislike about ...

"Good addition to our sales and team marketing efforts"

What do you like best about Customers.ai? Sales and marketing are the backbones of our business, and having a tool like MobileMonkey that helps us automate and scale our outreach has been essential to our day-to-day. This sales outreach automation tool has been useful for automatically qualifying and converting leads into opportunities, as well as for helping us keep track of our follow-ups. What do you dislike about Customers.ai? We love MobileMonkey. It's been a fantastic tool for our ...