Customers.ai Reviews in April 2025: User Ratings, Pros & Cons

"All-in-one outbound sales solutions."

What do you like best about Customers.ai? With MobileMonkey, our sales team can automate our outreach process from start to finish. That means more time spent selling and less time wasted on administrative tasks. It works and integrates well with our preferred CRM. It also includes analytics and tracking so you may see who opened your messages, who responded, and other information. Great functionality, easy to use, and definitely recommended. What do you dislike about Customers.ai? It's not ...

"Amazing automatization tool to get leads"

What do you like best about Customers.ai? Easy to build out sales campaigns and lunch them across multiple channels: Facebook, SMS, Insta etc... Overall, the experience is positive. It is a tool for easy deployment, that gets you good Lead results. The Platform is very intuitive, therefore it can increase rapidly the KPI's of your Teams What do you dislike about Customers.ai? well can hardly say something maybe just need more visual themes to choose from, but that is not a real big ...

"No more repetitive tasks with the help of MobileMonkey"

What do you like best about Customers.ai? For someone who's not very tech-savvy, creating a sms chatbot that could automate sales processes could be a lot. That's why when I learned about MobileMonkey, I was really intrigued. This sales outreach automation tool offers a lot of features that make sales processes easier to manage and automate, including the ability to create custom sms chatbots that could auto-text our leads whenever they qualify for our criteria. What do you dislike about ...

"More than just an influencer marketing platform - Amazing Experience"

What do you like best about Customers.ai? I signed up for this tool with the promise of a smooth, efficient influencer marketing platform that would help us connect with potential influencers for our brands. Our campaigns have been successful using the Instachamp tool where we utilize the DM Auto-Responder for our Instagram followers. It didn't take us long to set it up. In fact, I trained my team to use it and they were able to get the hang of it in no time. The reporting is also very ...

"MobileMonkey very easy to use."

What do you like best about Customers.ai? The drip campaign builder is very easy to use. The workflows are easy to follow! Messages can be customized with the ability to add GIFs and Images Contact and lead management tools are very organized. Overall, MobileMonkey has helped me increase our site's viewership by driving visitors from social media channels supported (Messenger and Instagram) to our site. Readers have been more engaged more than ever. What do you dislike about ...

"Effective and excellent social media tool!"

What do you like best about Customers.ai? Great tool for social media managers like me who are responding to several inquiries at the same time. I love the sales outreach automation features because it helped me quickly get in touch with real estate leads and continue the conversation even when I'm away from my desk. For example, it will let me automatically send responses to everyone who comments on our brand's instagram post. This doesn't only save me time, but also makes sure that I ...

"Easy to use, intuitive and delivers as promised."

What do you like best about Customers.ai? Very intuitive tool for sales and social media marketing. Among the sales outreach platforms that we've found, it's one of those that doesn't break the bank. The customization and automation capabilities are fantastic, and we're able to get up and running very quickly. The ability to A/B test different sales sequences has been invaluable in helping us optimize our outreach efforts. Highly recommend! What do you dislike about Customers.ai? To date, I ...

"Lots of opportunities for increasing sales"

What do you like best about Customers.ai? MobileMonkey is an excellent tool for sales and marketing teams because it can build multi-channel sequences in one place—including SMS, Instagram DMS, and messenger conversations. -The report provides daily contacts/sessions and full contacts per platform. It also displays how many messages are going out per day so it's easy for us to schedule our campaigns daily strategically. -Great customer support -Pricing is reasonable. -Automation never ...

"Lots of opportunities for increasing sales"

What do you like best about Customers.ai? MobileMonkey is an excellent tool for sales and marketing teams because it can build multi-channel sequences in one place—including SMS, Instagram DMS, and messenger conversations. -The report provides daily contacts/sessions and full contacts per platform. It also displays how many messages are going out per day so it's easy for us to schedule our campaigns daily strategically. -Great customer support -Pricing is reasonable. -Automation never ...

"Organized sales inbox = time saver!"

What do you like best about Customers.ai? - Capturing leads using Instagram autoresponder - Getting notification whenever we get new qualified leads - That it's an all-in-one sales and marketing platform Our team found the tool very straightforward. We love the assign-to-a-team member feature which makes it easy for us to organize our inbox and therefore increasing productivity within the day. What do you dislike about Customers.ai? Nothing, we switched from a different provider, and I've ...