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Customers.ai

Customers.ai Reviews in April 2025: User Ratings, Pros & Cons

Unleash data-driven success with AI-powered marketing.

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Starts from $225.00/month when Billed Yearly, also offers free forever plan

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Customers.ai Reviews & Ratings

Rating Distribution

Excellent

(280)

Very Good

(11)

Good

(2)

Poor

(0)

Terible

(6)

Expert's Review

MobileMonkey is a powerful tool that stands out for its exceptional chat automation features, making it a game-changer for businesses looking to streamline their marketing and sales efforts. Users praise its ability to create automated messages, track results, and engage with customers across various platforms seamlessly. The platform's user-friendly interface, ...Read more

Customers.ai pros and cons

  • Efficient lead generation tool with automation capabilities, enhancing marketing and sales processes.

  • Streamlined SMS marketing and automated responses, improving customer engagement and conversions.

  • Intuitive interface and easy navigation, suitable for social media managers and small businesses.

  • Responsive customer support, assisting with onboarding and resolving queries promptly.

  • Limited integration and automation features for advanced sales tasks, potentially requiring additional tools for full functionality.

  • Compatibility issues and occasional delays in analytics reporting, affecting data accuracy and real-time insights.

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Showing 21-30 out of 299

AU

Anonymous User

09/02/22

5 out of 5

"Anything is possible if you have mobilemonkey in your lead generation process!"

What do you like best about Customers.ai? The readymade automation and campaign templates provided by Mobilemonkey are great places to start for the kinds of automation we frequently utilise. Other marketing email solutions cannot compare to the ease with which you may create campaigns utilising the drag-and-drop campaign builder. The employees and customer service at Mobilemonkey are outstanding, to say the least. What do you dislike about Customers.ai? With the reporting and analytics, I ...

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SD

Shandi D

09/02/22

5 out of 5

"Awesome Chat service!"

What do you like best about Customers.ai? I love that MobileMonkey has an auto-reply feature that allows me to reply to all of my Story mentions. It makes it easy to keep track of all the questions and comments that are directed at me, and it's a great way to show my followers that I'm engaged with them. What do you dislike about Customers.ai? This single-messaging platform works for us perfectly. So none. What problems is Customers.ai solving and how is that benefiting you? Managing our ...

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AU

Anonymous User

08/22/22

5 out of 5

"Great chat automation features"

What do you like best about Customers.ai? Since we've been using the product for a while, one of its best features for our sales team has been the ability for everyone to handle our Facebook and Instagram inboxes. Since 2021, the tool has assisted us in improving our productivity. We have greatly reduced the amount of time we spend manually replying to all of the messages we receive because to the automations it offers, such as auto-responses on our DMs. What do you dislike about ...

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AU

Anonymous User

08/20/22

5 out of 5

"MobileMonkey has unbelievable marketing power through chat!"

What do you like best about Customers.ai? MobileMonkey does just about everything I wanted. It automates chat to generate leads from Facebook ads, add those leads to my contacts, market to those contacts, handle sales transactions, remarkets to them, handle customer service, and gather feedback. And the best thing about it is that it’s not limited to Facebook Messenger. The OmniChat feature lets it power other platforms as well, including web chat. You can have a chat widget in your own ...

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AU

Anonymous User

08/19/22

5 out of 5

"My work life is improved by using mobilemonkey!"

What do you like best about Customers.ai? There is no learning curve required, and the UI is easy to use. It also emails us or notifies us anytime a new lead is located. wonderful customer service They responded to my questions right away, and when I had a few, they even helped me set up my first sales funnel. We're done with tedious tasks now. What do you dislike about Customers.ai? I don't have any, but I love MobileMonkey. What problems is Customers.ai solving and how is that benefiting ...

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AU

Anonymous User

08/05/22

5 out of 5

"Excellent Feature-Pack Chatbot"

What do you like best about Customers.ai? There are a lot of things I like about MobileMonkey, but some of my favorite features include: the ability to easily create sophisticated chatbots for SMS marketing with little to no coding experience is required the ability to track and analyze customer engagement data to help improve marketing campaigns the very user-friendly interface. Customer support is extremely helpful in the onboarding What do you dislike about Customers.ai? Not even a ...

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JM

Jonathan M

08/04/22

5 out of 5

"set-it, forget it social media marketing + sms marketing tool"

What do you like best about Customers.ai? The automation features that mobilemonkey have are top-notch. We easily set up a chatbot for sms campaigns and we were able to deploy it immediately. It wasn't difficult setting up. We plan out our messages to go ahead, and we just use the tool’s scheduling system. Recommended for busy entrepreneurs like me who just don’t have the time to manually send sms to all my clients. It’s worth it, I just need to check how the bots perform briefly every day ...

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NE

Najjia E

08/04/22

5 out of 5

"Great for sales team."

What do you like best about Customers.ai? There is definitely no learning curve required easy to navigate interface emails/notifies us when there's a new a new lead customer service is amazing! I had a couple of questions and they got back to me right away and even helped me set up my first sales funnel. no more repetitive tasks for us. What do you dislike about Customers.ai? I'm very pleased with MobileMonkey - none. What problems is Customers.ai solving and how is that benefiting you? The ...

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AU

Anonymous User

08/03/22

5 out of 5

"Generate leads like a pro using this simple tool!"

What do you like best about Customers.ai? It is a very valuable tool. You can use it for various purposes, including lead generation, customer service, and assisting small businesses. It is also very simple to utilize, and the user interface is intuitive. The customer support is also greatly appreciated. There are a lot of things to like about MobileMonkey, but some of our favourite features include: -The ability to easily create and send powerful marketing messages to your audience -The ...

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AU

Anonymous User

08/02/22

5 out of 5

"Best tool for lead generation"

What do you like best about Customers.ai? I help manage a small business online and MobileMonkey is one of our staple tools. It helps me manage my Instagram and Facebook efficiently as I can quickly respond to inquiries from customers using the auto-responses. The features are so easy to understand - there is a minimal learning curve required, but the tutorials and support have been able to aid with that. What do you dislike about Customers.ai? There’s nothing to dislike about ...

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