Customer.io

"Great for email automation and users data curation"

What do you like best about Customer.io? How it enables you to watch over the user's journey with your emails What do you dislike about Customer.io? Maybe the interface can be improved. Don't have any more to improve What problems is Customer.io solving and how is that benefiting you? Email automation and the data it provides is commendable

"Incredibly effective email and marketing tool"

What do you like best about Customer.io? I love that I can create campaigns or broadcasts. I mostly use the broadcast feature which lets me test my email in a smaller sample size before sending it to my larger lists. the analytics are great and the user interface is friendly. It also saves your templates. What do you dislike about Customer.io? When I am writing an email, I always need to insert a piece of js so that the first names of the email list are included. I always have to get out of ...

"Best Customer based product with great features"

What do you like best about Customer.io? Its messaging features and marketing automation is best. Other features like API integration is world-class and very efficient and on the top of that its integration capability of integration with various other platform is awesome. Workflow builders help in building an efficient plan. What do you dislike about Customer.io? Not too many things to dislike but API integration can be a little bit simpler but the overall product is ...

"Automation for clients"

What do you like best about Customer.io? An excellent tool for Automated Marketing campaigns, and the product and support teams are extremely helpful. What do you dislike about Customer.io? Maybe the price is a bit high every month. Recommendations to others considering Customer.io: Just go through the software and get the experience by own. What problems is Customer.io solving and how is that benefiting you? We are reaching the customer automated. We are getting benefit to target our customers.

"Love CustomerIO 10/10"

What do you like best about Customer.io? I love how it's easy to integrate into other systems and helps with automations that our company needed help with. What do you dislike about Customer.io? I dislike that it's info in and not able to be as custom as I'd prefer it to be. Recommendations to others considering Customer.io: That it's super easy to get started with and easy to integrate into other systems. What problems is Customer.io solving and how is that benefiting you? Less manual work ...

"Powerful without limits. The possibilities are endless"

What do you like best about Customer.io? The webhook function inside the workflow building is incredible. This enables countless possibilities and allows you to personalize to any extent. Segmentation is powerful and works just the way you'd expect it. What do you dislike about Customer.io? I'd like to have email id as the unique identifier. However, I hear this is coming soon. So, there isn't anything that I dislike about customer.io Recommendations to others considering Customer.io: There ...

"Great tool for startups to get in and set up quick and efficient engagement"

What do you like best about Customer.io? I like that this tool is easy to use compared to some other contact automation tools, pricing that is both reasonable and rational, and it is easy to use and set up. The visual tool for creating campaigns and contacts is intuitive and easy to learn. We trained an entry-level team member on the platform and they quickly adopted the tool and has since taken over all of our campaigns. What do you dislike about Customer.io? When you set up campaigns, if ...

"Feature full campaigns, super fast UI, decent pricing"

What do you like best about Customer.io? The ability to send emails in the timezone of the user is super important when you have customers globally like us. The UI is modern, fast, and intuitive (compared to other tools), I find it similar to Intercom in terms of user experience, but with more affordable pricing. The API works really well. What do you dislike about Customer.io? If you have a freemium SaaS like us, pricing could be a little worrying after 50k users, what we decided to do is ...

"Customer.io integrates with big tools for tomorrows emails"

What do you like best about Customer.io? My favorite part about customer.io is that this tool integrates with other tools our company uses like Segment.com and Twilio. What do you dislike about Customer.io? Customer.io is not as easy to use as Constant Contact, but the features and integrations are more advanced. Recommendations to others considering Customer.io: If you are considering more advanced email marketing and understand the benefits of insights into your user experience, ...

"Fantastic for the advanced user!"

What do you like best about Customer.io? Lightweight, fast, highly customizable, with all sorts of logic ready to go. This is absolutely a ESP for advanced users, requiring developer time and a coherent plan before starting out. If you're new to email or workflow automation, or don't have devs on staff, or don't like making HTML emails, this isn't the right choice. However, if you're a tech company, this blows the alternatives out of the water. The campaign builder allows for a ton of ...