Customer.io

"Very simple yet very robust"

What do you like best about Customer.io? Very simple way for a developer to reach out to customer and egage based on their activity What do you dislike about Customer.io? Sending texts using webhooks. Lack of multi branch if/then. Email domain verification isn't compatible with wix managed domains What problems is Customer.io solving and how is that benefiting you? Engaging our users based on events

"Amazing tool with sea of possibilities"

What do you like best about Customer.io? CSio works very intuitively and I have been able to create any campaign I could imagine. It is very clear how the tool works and the customer support is super helpful. The documentation is a great resource and I have gained some inspiration from their community pages. They keep adding new features very frequently and our campaigns have benefitted from it greatly! A big plus: I'm not great at coding myself, so it's really nice that I can work on my ...

"Great marketing automation tool"

What do you like best about Customer.io? It's very intuitive, and the email design tool is very easy to use for someone who can't code which is really nice. There are a lot of options and I typically have to recreate emails for other companies, and I'm always able to match their designs. What do you dislike about Customer.io? There could be some more features to make data more readable and understandable. Also having reporting across all environments in one report will be really nice. What ...

"Very intuitive"

What do you like best about Customer.io? The visualizations when making a campaign workflow is tremendously helpful to assure customer are moving through it as you intend. Liquid tags are easy to understand and intuition implement. What do you dislike about Customer.io? It would be awesome to be able to upload and update multiple messages at once. Currently I must click on and out of each message in a workflow. Uploading them all at once and then arranging them as desired would be ...

"Great email marketing platform for data-driven communications"

What do you like best about Customer.io? Customer.io makes it easy for our developers to get our customer data actions into the platform. That allows our marketing team to create complex email workflows without doing one-off uploads or asking developers to do one-off projects. The data model is simple and effective (with user attributes + triggered events + page views). It provides the necessary information to create compelling emails and well-time customer journeys. What do you dislike ...

"Couldn't be happier!"

What do you like best about Customer.io? I've been using Customer.io for about a year now and couldn't be happier. It has helped scale our business tramedously. It has all the capabilities you'd want in a marketing automation tool. What do you dislike about Customer.io? Still don't have a good react native integration What problems is Customer.io solving and how is that benefiting you? Creating complex personalised customer journeys based on certain triggers coming from our database

"The cornerstone of our marketing team"

What do you like best about Customer.io? Overall power of the platform and collaboration tools. Switching to Customer.io has allowed my team to move from requiring dev time to launch each automated email to being able to launch and A/B test emails in minutes. What do you dislike about Customer.io? Campaigns and workflows can very quickly become cluttered. It's possible to build out very complex solutions through Customer.io, but at a certain point they require multiple campaigns and ...

"Perfect for marketers"

What do you like best about Customer.io? Customer.io is perfect for marketers. The interface is easy to use, and support is always on hand through documentation and the community feature. What do you dislike about Customer.io? Because it's a relatively new tool, there are some features yet to be released, but it's easy to get your content to add your vote to a feature request. What problems is Customer.io solving and how is that benefiting you? We have a long nurture cycle with many ...

"Digital marketing tool to connect and retain your users via email."

What do you like best about Customer.io? I am passionate about the capacity and speed with which I can connect with my users and future clients. It is a super appropriate digital marketing tool for the loyalty and positioning of your brand, as well as the contact and creation of responses by the user. The tool is accessible, and friendly in its management. It yields excellent results. It also helps me relate specifically to the niche that interests me, and in turn gives me the opportunity ...

"You can do almost everything with it"

What do you like best about Customer.io? Customer.io is a super flexible tool. I use it for transactional emails and communication. Specifically I plugged in Segment data so that I can send relevant material to everyone that sign-ups to our product. The drag and drop campaign builder is super cool and you can basically build super articulated journeys and cover all cases. I'm also using to thank new customers (Stripe webhook). Data-driven segments are just awesome to target specific cohorts ...