8.9
Spot Score
Personalized marketing, simplified.
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Starts from $100/Month
Customer.io is a robust and versatile platform celebrated for its powerful automation capabilities, advanced segmentation tools, and seamless multi-channel messaging. Its intuitive interface caters to both technical and non-technical users, enabling businesses to create deeply personalized campaigns with ease. Users praise the platform's flexibility, which ...Read more
Intuitive and user-friendly platform with an excellent interface, simplifying the process for marketers and non-technical users alike.
Highly customizable and flexible, supporting dynamic segmentation, advanced personalizations, and tailored automations for campaigns.
Wide variety of integrations with CRMs, APIs, webhooks, and other tools, making it developer-friendly and easy to incorporate into existing systems.
Multi-channel communication support such as email, push notifications, SMS, and WhatsApp, enabling effective customer reach across platforms.
Complex features and advanced capabilities can pose a learning curve for less technical or non-experienced users, with a higher ramp-up time in some cases.
Pricing concerns, particularly for startups and smaller businesses, as costs can rise with growing user bases or features.
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AU
Anonymous User
09/14/23
"To the roof"
What do you like best about Customer.io? Flexibility, easyness, innovation and price. What do you dislike about Customer.io? Nothing, it matches all our needs and the amount of new features released per month is incredible. What problems is Customer.io solving and how is that benefiting you? We have a single orchestration platforms for all campaigns, communications, transactionals and digital data.
AU
Anonymous User
09/14/23
"To the roof"
What do you like best about Customer.io? Flexibility, easyness, innovation and price. What do you dislike about Customer.io? Nothing, it matches all our needs and the amount of new features released per month is incredible. What problems is Customer.io solving and how is that benefiting you? We have a single orchestration platforms for all campaigns, communications, transactionals and digital data.
JD
Jeanne d
09/14/23
"Connect with your customers at exactly the right moment"
What do you like best about Customer.io? Several ways to customise the journeys for your customers; tightly integrated into your product and your database, so you can engage with users at the moment they perform certain events or their status changes. What do you dislike about Customer.io? You definitely need the tech team's help to make it work! What problems is Customer.io solving and how is that benefiting you? We can easily set up marketing campaigns, and A/B test them with minimal help ...
Read more
LH
Ludwig H
09/14/23
"Best tool for automated customer messaging"
What do you like best about Customer.io? Customer.io is cabable to do a lot of things that would otherwise need to be custom built. I haven't found any use case which customer.io doesn't solve. What do you dislike about Customer.io? The interface can be a bit complex for non-techy users. But that's usually the case with tools that have really powerful capabilities. What problems is Customer.io solving and how is that benefiting you? We use customer.io to build onboarding sequences and ...
Read more
SA
Sourabh A
09/14/23
"Best Email engagement software"
What do you like best about Customer.io? We user customer.io to send Emails to our customers, both transactional and promotional. We are able to set and forget about the transactional campaigns is what I like best What do you dislike about Customer.io? To see what emails are being sent to each of our different users is a little difficult. I would like them to add some tooltips and guides for me to understand the product better What problems is Customer.io solving and how is that benefiting ...
Read more
PV
Pedro V
09/14/23
"Customer.io helped us increase our week over week retention by 3x."
What do you like best about Customer.io? Customer.io has been a game-changer in our user engagement and marketing strategy. Its standout feature is its adaptability to seamlessly integrate with various tech stacks and its support for webhooks, giving you unparalleled control over your messaging. By harnessing their event-driven marketing capabilities, we were able to precisely target users throughout their customer journey. This strategic approach led to remarkable results, including a ...
Read more
PV
Pedro V
09/14/23
"Customer.io helped us increase our week over week retention by 3x."
What do you like best about Customer.io? Customer.io has been a game-changer in our user engagement and marketing strategy. Its standout feature is its adaptability to seamlessly integrate with various tech stacks and its support for webhooks, giving you unparalleled control over your messaging. By harnessing their event-driven marketing capabilities, we were able to precisely target users throughout their customer journey. This strategic approach led to remarkable results, including a ...
Read more
SA
Sourabh A
09/14/23
"Best Email engagement software"
What do you like best about Customer.io? We user customer.io to send Emails to our customers, both transactional and promotional. We are able to set and forget about the transactional campaigns is what I like best What do you dislike about Customer.io? To see what emails are being sent to each of our different users is a little difficult. I would like them to add some tooltips and guides for me to understand the product better What problems is Customer.io solving and how is that benefiting ...
Read more
LH
Ludwig H
09/14/23
"Best tool for automated customer messaging"
What do you like best about Customer.io? Customer.io is cabable to do a lot of things that would otherwise need to be custom built. I haven't found any use case which customer.io doesn't solve. What do you dislike about Customer.io? The interface can be a bit complex for non-techy users. But that's usually the case with tools that have really powerful capabilities. What problems is Customer.io solving and how is that benefiting you? We use customer.io to build onboarding sequences and ...
Read more
JD
Jeanne d
09/14/23
"Connect with your customers at exactly the right moment"
What do you like best about Customer.io? Several ways to customise the journeys for your customers; tightly integrated into your product and your database, so you can engage with users at the moment they perform certain events or their status changes. What do you dislike about Customer.io? You definitely need the tech team's help to make it work! What problems is Customer.io solving and how is that benefiting you? We can easily set up marketing campaigns, and A/B test them with minimal help ...
Read more
