8.9
Spot Score
Personalized marketing, simplified.
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Starts from $100/Month
Customer.io is a robust and versatile platform celebrated for its powerful automation capabilities, advanced segmentation tools, and seamless multi-channel messaging. Its intuitive interface caters to both technical and non-technical users, enabling businesses to create deeply personalized campaigns with ease. Users praise the platform's flexibility, which ...Read more
Intuitive and user-friendly platform with an excellent interface, simplifying the process for marketers and non-technical users alike.
Highly customizable and flexible, supporting dynamic segmentation, advanced personalizations, and tailored automations for campaigns.
Wide variety of integrations with CRMs, APIs, webhooks, and other tools, making it developer-friendly and easy to incorporate into existing systems.
Multi-channel communication support such as email, push notifications, SMS, and WhatsApp, enabling effective customer reach across platforms.
Complex features and advanced capabilities can pose a learning curve for less technical or non-experienced users, with a higher ramp-up time in some cases.
Pricing concerns, particularly for startups and smaller businesses, as costs can rise with growing user bases or features.
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AU
Anonymous User
09/24/23
"Not the best email marketing tool but the most flexible"
What do you like best about Customer.io? They allow you to make flows and segmentation with good design for entry level users. Also. trigger events and attributes are great for intermediate users. Useful for any types of business: ecommerce, big corp or startup. I run this with my tech startup. All events and attributes works so well for my supa complicated flows. What do you dislike about Customer.io? They better provide a more useful search bar. I have to type the right email to find it, ...
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SB
Sam B
09/20/23
"Simply the best"
What do you like best about Customer.io? CustomerIO is an amazing platform that has really unlocked email & messaging automation for us. I'd recommend it above all other tools that we use. What I like - Ability to create very powerful campaigns without any developer resource - Ability to connect all other softwares / tools directly to CIO - Amazing UX/UI compared to other email automation platforms I've used in the past - Support team always available to help - Very flexible tool - Very ...
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SB
Sam B
09/20/23
"Simply the best"
What do you like best about Customer.io? CustomerIO is an amazing platform that has really unlocked email & messaging automation for us. I'd recommend it above all other tools that we use. What I like - Ability to create very powerful campaigns without any developer resource - Ability to connect all other softwares / tools directly to CIO - Amazing UX/UI compared to other email automation platforms I've used in the past - Support team always available to help - Very flexible tool - Very ...
Read more
TB
Tatevik B
09/18/23
"Customer.io"
What do you like best about Customer.io? The segmentation, the huge opportunities to write and design the codes. What do you dislike about Customer.io? The late update of the date from time to time. What problems is Customer.io solving and how is that benefiting you? We can easily do segmentation based on the date and plan actions according to the users behavior.
AU
Anonymous User
09/18/23
"Great marketing automation tool"
What do you like best about Customer.io? Love the flows we can use to build out complex drip campaigns/sequences and targeted broadcasts/newsletters. Quite user-friendly once you unlock the universe of how it works. What do you dislike about Customer.io? There is so much to unpack when you get started and it can be overwhelming. The community and documentation library is very helpful though and helped me get up to speed quite quickly. What problems is Customer.io solving and how is that ...
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TB
Tatevik B
09/18/23
"Customer.io"
What do you like best about Customer.io? The segmentation, the huge opportunities to write and design the codes. What do you dislike about Customer.io? The late update of the date from time to time. What problems is Customer.io solving and how is that benefiting you? We can easily do segmentation based on the date and plan actions according to the users behavior.
AU
Anonymous User
09/18/23
"Great marketing automation tool"
What do you like best about Customer.io? Love the flows we can use to build out complex drip campaigns/sequences and targeted broadcasts/newsletters. Quite user-friendly once you unlock the universe of how it works. What do you dislike about Customer.io? There is so much to unpack when you get started and it can be overwhelming. The community and documentation library is very helpful though and helped me get up to speed quite quickly. What problems is Customer.io solving and how is that ...
Read more
AU
Anonymous User
09/15/23
"An ideal Email / Messaging Platform"
What do you like best about Customer.io? Customer.io's advanced campaign automation and ability to easily segment customers are its biggest advantages over its competitors. It is extremely simple to use but there is also so much depth to what you can achieve within the system, should you want something more advanced. Their customer service team and quick, knowledgeable, and friendly - they always either answer my question directly, help me in finding a solution, or let me know that a ...
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VS
Vibi S
09/15/23
"Overall satisfied with product"
What do you like best about Customer.io? I have been using the transactional email functionality so far. Ability to maintain email temaplate and multiple langauge support is good. What do you dislike about Customer.io? I would more like to explore marketing email, journey functionality. What problems is Customer.io solving and how is that benefiting you? multiple language and product teams can update template without help of developers
AU
Anonymous User
09/15/23
"An ideal Email / Messaging Platform"
What do you like best about Customer.io? Customer.io's advanced campaign automation and ability to easily segment customers are its biggest advantages over its competitors. It is extremely simple to use but there is also so much depth to what you can achieve within the system, should you want something more advanced. Their customer service team and quick, knowledgeable, and friendly - they always either answer my question directly, help me in finding a solution, or let me know that a ...
Read more
