Customer.io

"To the roof"

What do you like best about Customer.io? Flexibility, easyness, innovation and price. What do you dislike about Customer.io? Nothing, it matches all our needs and the amount of new features released per month is incredible. What problems is Customer.io solving and how is that benefiting you? We have a single orchestration platforms for all campaigns, communications, transactionals and digital data.

"customer.io is a rules engine"

What do you like best about Customer.io? Powerful, flexible workflow GUI integrated with a marketing platform. It is great no matter if you're a one-person marketing team or a 15 person marketing team. What do you dislike about Customer.io? Wish the Broadcast support was a little more robust (integrated landing pages, for example). What problems is Customer.io solving and how is that benefiting you? Helps us deliver and rapidly iterate on our activation content. All Prefect users get an ...

"Best in class"

What do you like best about Customer.io? Their support is fast and always solve our issues. We don't need coders to work with APIs, webhooks and Whatsapp What do you dislike about Customer.io? I don't have nothing to complain about CIO What problems is Customer.io solving and how is that benefiting you? We can scale our full business without the need to rely on different platforms

"One of the best customer communication solutions I've used"

What do you like best about Customer.io? The ability to build high quality automated solutions that allow me to reach customers through multiple mediums. What do you dislike about Customer.io? There's absolutely nothing I have found that I dislike about customer.io What problems is Customer.io solving and how is that benefiting you? Customer.io allows us to build communication solutions which target particular segments of our customer base without the need to track, manage, and segment ...

"The gift that keeps on giving!"

What do you like best about Customer.io? Customer.io seems to always bee one step ahead of me. Whenever I have an idea and am curious if Customer.io is able to support me in completing it, it seems like it always can. What do you dislike about Customer.io? Not much. Sometimes it can be a bit technical, but that is likely my fault more than the platform. What problems is Customer.io solving and how is that benefiting you? Automation of campagins and broadcasts inside and outside of our platform.

"Best in class marketing automation solution"

What do you like best about Customer.io? Easy to use with great amount of flexibility & capabilities What do you dislike about Customer.io? Might be challenging to setup without proper planning What problems is Customer.io solving and how is that benefiting you? Great way to send automated campaigns and regular campaigns across email and mobile

"Easiest way to make custom emails"

What do you like best about Customer.io? What I really like is the easy it is to design email and to send them via API. This make our developing time shorter and our designer can directly edit our templates. Also the history of emails sent is pretty cool, this have help us a lot in customer support terms, to know if a client received their emails, if they opened it, etc What do you dislike about Customer.io? I understand is for security reasons but having to double authenticate every time I ...

"I've created multiple email flows on the platform and have really enjoyed the ease of use so far."

What do you like best about Customer.io? The ability to build an intricate email flow with many different rules. What do you dislike about Customer.io? The video and visual formatting can be made easier within email flows. What problems is Customer.io solving and how is that benefiting you? It segments ceratin members of our community and helps us personalize email flows to each different group.

"Smooth integration and great capabilities"

What do you like best about Customer.io? Very intuitive, Customization capabilities. What do you dislike about Customer.io? Documentation sometimes is not very clear. What problems is Customer.io solving and how is that benefiting you? Automate follow-ups with our customers because we had a low conversion rate.

"Supercharged our lifecycle marketing program"

What do you like best about Customer.io? Here are my 3 favorite things about C.io: World-Class User Segmentation: C.io simplifies user cohort creation and segmentation based on attributes/events Transparent Email Metrics: C.io provides transparency into email metrics, including deliverability, open rates, click-through rates, and bounce classification (i.e. soft vs. hard). We've found this super valuable when it comes to diagnosing delivery/engagement issues. Automation: C.io has an ...