Customer.io Reviews in January 2025: User Ratings, Pros & Cons

"An excellent creator of email marketing campaigns, with a good automation system."

What do you like best about Customer.io? Customer.io has 2 characteristics that are glorious and mark a small but valuable difference with respect to the competition. The first is that this platform has a tool that uses javascript and allows you to obtain information from your users on other sites. In this way you can learn more about your users' internet activity and thus use that information to enhance your marketing strategy. The second is the fact of being able to track the status of ...

"Ease way to automate marketing campaigns"

What do you like best about Customer.io? Customer.io makes communication with the customer easy, intuitive and easy to segment customer groups. Easy to use, facilitating and streamlining processes before mass. It's great to know that our customers are getting the right information. What do you dislike about Customer.io? There are not many customization options. Recommendations to others considering Customer.io: Highly recommend their product. What problems is Customer.io solving and how is ...

"Customer.io is key for marketing teams"

What do you like best about Customer.io? It's simple and easy to use, it improves contact management. Customer.io facilitates interaction with customers, the A / B testing feature allows us to make email marketing campaigns more effective. In addition, the segmentation options are great for sending newsletters and communications to groups of contacts. What do you dislike about Customer.io? So far I have no experienced problems with the software. Recommendations to others considering ...

"Customer.io is the best job and marketing performance software"

What do you like best about Customer.io? What I like most about this is that it provides a piece of JavaScript that allows me to collect tracking data from websites of your known users which also has a REST API to retrieve your customer data which collects mail events and forward them to your other tools and even load them into your data warehouse What do you dislike about Customer.io? In my case I had a problem importing an encrypted email design I'm going to support technical to receive ...

"Customer.io is a user-friendly app"

What do you like best about Customer.io? It is a user-friendly app, very easy to configure. It is ideal for improving drip marketing campaigns since its automated system makes it very easy to configure the segmented sending of emails. This tool makes the difference. What do you dislike about Customer.io? Right now I have no complaints, it is a very efficient app. Recommendations to others considering Customer.io: It allows users to automate sending emails. It also integrates with ...

"E-mails made easy"

What do you like best about Customer.io? This platform is WAY easy to navigate compared to what we were using beforehand. The UI is straightforward and creating a campaign with little time that looks sleek is not longer a task I don't look forward to. Their customer service is incredible, along with all of the resources available through their site to answer any questions you might have about information location or functionality. What do you dislike about Customer.io? The templates leave ...

"Easy to use"

What do you like best about Customer.io? This is so convenient to use because I can have it on my computer and on my phone What do you dislike about Customer.io? It took me a while to get the hang on how to use it What problems is Customer.io solving and how is that benefiting you? This is a great and easy platform to use. It allows me to send out my emails on time.

"Easy to use!"

What do you like best about Customer.io? It’s is so simple and easy to use and truly helps with the company. What do you dislike about Customer.io? Nothing really. It was easy to use and I enjoyed the product. What problems is Customer.io solving and how is that benefiting you? Easy access to marketing.

"Solid experience with Customer I/O"

What do you like best about Customer.io? The customer support team was incredible, always offering quick advice and even custom engineering support. What do you dislike about Customer.io? Uploading custom email segments was not as easy as we would have liked and often resulted in emails to customer support. In reality, 80% of the emails we service are transaction and can be support with the pixel, but most systems can't support the super custom logic we use to power some ...

"Easy Easy Easy"

What do you like best about Customer.io? It is very easy to integrate and launch campaigns What do you dislike about Customer.io? WE are not able to search on a per user basis the interaction it has have with our campaigns What problems is Customer.io solving and how is that benefiting you? constant interaction with our user base