Customer.io Reviews in January 2025: User Ratings, Pros & Cons

"We are creatively engaging our audience."

What do you like best about Customer.io? I like that Customer.io measures and modifies customer segmentation in real time. This helps to ensure that we are targeting the right sales prospects or audiences everytime we initiate engagement with contacts on our segment lists. What do you dislike about Customer.io? I wish Customer.io could be less technical. At this moment, I always have to work in tandem with my colleagues at the engineering department, to customize data integration or test ...

"Good for analytics"

What do you like best about Customer.io? Easy to use for engineering and product folks What do you dislike about Customer.io? design isn't as great as other tools unless custom coded What problems is Customer.io solving and how is that benefiting you? sending campaigns and automated emails to customers

"Best marketing platform for automation of mail and tracking customers activity"

What do you like best about Customer.io? We are using customer.io for the last one year. It is the best platform for sending automation mail to the user and campaign management What do you dislike about Customer.io? In customer.io has the limitation of 1000 byte memory storage for the attribute value. What problems is Customer.io solving and how is that benefiting you? we are using this for campaign management and automation of mail on the basic of events

"Easy to use, high capability tool for email marketing"

What do you like best about Customer.io? Very easy to get started. Great help center. What do you dislike about Customer.io? If you have many layouts, it is not that easy to search for the one you need. Recommendations to others considering Customer.io: A great solution if you would like to execute quickly and efficiently. Super easy to use and onboard new clients. What problems is Customer.io solving and how is that benefiting you? Customer interactions for feature activation

"Best email automation"

What do you like best about Customer.io? Customer io really takes email automation to the next level. The ways you can segment, add time delays, and additional conditions to email campaigns are outstanding. Easy A/B tests as well. What do you dislike about Customer.io? If I resize all the text in an email from 12 pt font to 14 pt font, the spaces between the lines of text stay at 12 pt font for some reason. Recommendations to others considering Customer.io: Try it out- they have a free ...

"Great Messaging and Analytics Tool"

What do you like best about Customer.io? The navigation is simple and the connection to segment has vastly improved our ability to track events and actions taken by our customers. New workflows can easily be created and messages can be sent to very specific segments that are completely customizable. What do you dislike about Customer.io? The data doesn't always come in the cleanest and so there are necessary steps to take when making sure everyone that needs to be involved in a messaging ...

"Powerful Marketing automation solution for our company"

What do you like best about Customer.io? Customer.io is our primary tool for automating all our email campaigns. We've configured auto-trigger that instantly sends an email when a customer performs a specific action or event on our web application. It can be easily integrated with other services such as Google Analytics, Amplitude, AWS S3, Google Ads and many more to extends its functionality. The rule-based visual workflow allows us to create logic and send the campaign only when an event ...

"The Best way to Automate your messages to your customers!"

What do you like best about Customer.io? Using Customer.io helps to really monitor how our clients/customers are looking and using our emails. it allows us to be notified when the emails are read and if they select any links or content that is enclosed in the email. being able to use this information on customer interaction helps give us a better understanding of how our customers do and don't do with the info being sent so that is can be better shaped for future emails that will attract ...

"Customer.io is an innovative service"

What do you like best about Customer.io? The platform is intuitive and user-friendly, provides a set of tools that drive to build stronger relationships with our users. The system is suitable for automating the rule-based workflow, speeding up the creation of high performance campaigns. The editor is easy to use, it also allows you to import templates created by our team. It has a great capacity for customization. In addition, Customer.io has a powerful tracking tool. It tracks the emails ...

"Marketing software that you can run everywhere"

What do you like best about Customer.io? Customer.io it is the only tool you will need to be in touch with your clients, with this solution you will be able to connect your emails to your mobile phones and send them the big bunch of messages across all platforms, and when I say across all the platforms, trust me across all of them even 'Linux !. Bring automation to the next level and improve communication with rules that trigger email just in time and get reactions from your clients like: ...