Customer.io Reviews in December 2024: User Ratings, Pros & Cons

"Super powerful yet simple tool"

What do you like best about Customer.io? Ease of creating segments, targeted emails, ease of use, great U/X What do you dislike about Customer.io? Template editor is not best, hard to edit on Recommendations to others considering Customer.io: Super easy to use, super powerful, fast What problems is Customer.io solving and how is that benefiting you? Triggering email for onboarding and customer campaigns easily

"Customer.io allowed me to automate my emails"

What do you like best about Customer.io? With Customer.io I have automated the sending of emails, achieved more subscriptions to my list and my social networks YouTube, Instagram and Facebook, another advantage is that I have statistics in real time, something that other payment software is not possible and The best part is that you can try it for free. If you want great software that allows you to gain the trust of your followers, customers or students, Customer.io is ideal and here you ...

"Pretty good"

What do you like best about Customer.io? Overall the program is very good I use it daily What do you dislike about Customer.io? There is not much I do not like about this What problems is Customer.io solving and how is that benefiting you? It helps me be more efficient

"Fast, easy to use."

What do you like best about Customer.io? UI is really fast, you have all the features, great support. What do you dislike about Customer.io? Nothing, honestly this is an amazing tool. What problems is Customer.io solving and how is that benefiting you? Signup emails, onboarding, activation & one-time newsletters.

"An amazing email provider for B2C email marketing"

What do you like best about Customer.io? The customizable email triggers are amazing. They're simple to use, and you can set up custom workflows based on how your customers interact with you or your site. What do you dislike about Customer.io? It doesn't have a fancy HTML editor like other platforms, but it's not really that necessary. What problems is Customer.io solving and how is that benefiting you? Customer email communication.

"Gran aplicación"

What do you like best about Customer.io? Es una herramienta digital que tiene todo lo que necesita. Ofrece automatización, sus mensajes se sentirán más personales cuando estén perfectamente sincronizados y activados con un avanzado motor de reglas. Crea grupos de personas similares usando información que usted sabe acerca de una persona, o características usadas para informarles de mejor manera. Customer.io ofrece además, información de perfiles de usuarios con un simple click usted podrá ...

"Better than mail chimp and cheaper "

What do you like best about Customer.io? I like the ability to sort contacts easily by where they are and the ability to set contacts to different aspects of customers such as, repeat orders, customer service etc.. What do you dislike about Customer.io? There isn't much to dislike. Maybe slow implementation of new features but it seems it takes longer to ensure quality. Quality over quantity Recommendations to others considering Customer.io: Split use with mail chimp to obtain all features ...

"Great comms tool"

What do you like best about Customer.io? I like the flexibility the service provide, nice and clear API and performance. The recent feature to copy items from one campaign to another is awesome. What do you dislike about Customer.io? There is some lack of retry policy configuration, campaign can not be logically grouped (directories/sub-directories). What problems is Customer.io solving and how is that benefiting you? I use customer.io to send significant amount of automatic comms to ...

"Customer.io—Powerful and Personal"

What do you like best about Customer.io? Customer.io has two great things going for it. First, the platform is incredibly flexible. If you dream up an email campaign, there's a way to make it happen with Customer.io. Second, their customer support team is beyond compare. They provide rapid, personalized assistance and take your inputs to heart. I smile every time I see a new feature roll out that solves I problem I previously brought up with the support team. What do you dislike about ...

"Very powerful email automation tool"

What do you like best about Customer.io? Customer.io has got some really powerful features such as advanced segmenting and liquid templating for email templates. The Slack integration is also really useful to get notifications about anything that's going on in your product/business. On the top of that, the support is great! What do you dislike about Customer.io? Not much. I've already submitted my feedback to the support team about one or two little details and they have been very ...