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Customer.guru - NPS Software

Customer.guru Reviews in April 2025: User Ratings, Pros & Cons

Transform customer feedback into business success.

4.4

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Customer.guru Reviews & Ratings

4.4

Very Good

Based on 31 ratings & 13 reviews

Rating Distribution

Excellent

(10)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

Customer.guru is a standout NPS tool with a slew of positive attributes. Users rave about its swift setup, cost-effectiveness, and stellar customer support. It excels in tracking customer satisfaction levels and pinpointing areas for improvement, empowering businesses to enhance their products effectively. The platform's seamless integration of NPS surveys in ...Read more

Customer.guru pros and cons

  • Easy to set up and use, with a simple user interface and quick survey setup.

  • Provides a meaningful metric (Net Promoter Score) for measuring customer engagement.

  • Saves time by making it easy to implement NPS and gather customer feedback in one place.

  • Allows for easy customization of surveys with company branding.

  • Limited customization options and marketplace for additional apps and connectors.

  • Some users may find the richness of features and customizations overwhelming without adequate support.

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Showing 11-13 out of 13

AR

Ale R

03/31/19

4.5 out of 5

"Easy and cool tool for fast NPS survey"

What do you like best about Customer.guru? Customer guru is an app that save time and bring a easy solution for NPS. You can ask question to your customer and improve your experience, also get reviews.

JJ

Jason J

01/18/19

4.5 out of 5

"Simple but highly effective NPS (Net Promote Score) tool"

What do you like best about Customer.guru? Super Simple, not confusing at all but results are reliable and actionable. Easy to understand different customer segments, break down satisfaction by seasonality, by products ordered, and geographic location.

SK

Siddhartha K

04/03/18

4 out of 5

"Customer Guru benefits"

What do you like best about Customer.guru? I like the UI that is very simple even for a first timer to navigate What do you dislike about Customer.guru?