Cryptohopper Reviews in January 2025: User Ratings, Pros & Cons

Working for years

Working for years, time proves worth. Any bot can be madez but Cryptohopper provides it all and all fair.

Huge fees lead to significant loss

I had a very bad experience With Cryptohopper. I just invested some money in different automatic bots and wanted to check which one performs better over time. After only a week on the service, I have lost a huge amount of money. Not due to bad trades. This can happen. But because of the enormous amount of fees. With an investment of about 4K after the week I had fees of about 800 bucks maybe because of the amount of small trades. But how much do you want me to invest to get better results? ...

Terrible customer service

Terrible customer service, chat support is terrible my current profit displayed is completely incorrect has a mind of its own, it fluctuates every hour by thousands for no reason, chat bluff you with all sorts of excuses and lies, it then has to go development team to await response 4 days. The only thing they are good at is charging hefty subs fees

Good thing It was the best option for me

Look through my display name for assistance like i did too

The support and customer service is top…

The support and customer service is top notch. Being a coach for customer service it's my job to teach others to have this level of support. I would gladly have any of the representatives I've worked with, on my team in my own job. 5/5 very impressed

Very disappointed with Cryptohopper.

Very disappointed with Cryptohopper. I was an account holder since March 2020. I initially liked their service, but my monthly fees for their Explorer Hopper subscription easily overgrew the monthly gains from their bot trades, so I let my subscriptions expire on January 31, 2022 and proceeded to cancelling my account. Despite having my account cancelled, they are still charging my PayPal $19 monthly! I reached out to their Help Desk online, and they insisted they can only refund ...

Very dissapointed with Cryptohopper…

Very dissapointed with Cryptohopper transferred .01 btc to my trading account it took me a few days to transfer. Once I transferred I was told that I had to transfer .05 thats over 20000 usd. This was never discussed that it had to be done within a certain time line. I have another bot and have not dealt with anything like this.

You Are Missing Out. Its Great!

Just great!! requires good amount of patience to learn but the team is very helpful discord and chat as well. Shoot out to Rowena for helping me figure things out!!

Amazing support, quick and easy.

Helped me with a multitude of Issues very quickly. When I was on mobile the support ( Lindy ) even went logging in on mobile herself just so she can guide me through step by step. A massive 6/5 stars. I initially opened the ticket to refund because I didnt understand stuff and thought I bought something wrong. She wanted to refund me aswell ( 14 days frame for anyone wondering ) But I decided to give it a last chance and it was well worth it. Will be using the site for a long time now! You ...

The subscription can't be cancelled!

To use their Arbitrage bot the one must buy a subscription which I did. The subscription had an automatic renewal which I was ok with. Then it turned out their bot was not working which can happen, but the company must return money and cancel the subscription. The money were refunded, but the subscription auto payment was NOT cancelled. There is NO option to cancel on the Account! The customer support can NOT cancel either! Never heard about anything like that before. Be aware! UPDATE ...