Cryptohopper Reviews in January 2025: User Ratings, Pros & Cons

Customer service is great!

Customer service was very helpful and quick on refund when I purchased the wrong bot. They are knowledgeable as well in terms of technical details. I am satisfied so far.

Simply no instructions as to how to get a trade to work

I tried to set up a copybot on this system connecting to kraken. The instructions were "vague" at best, the bot I wanted to use was a copy bot but there are no copy bot that use GBP as a base currency, only USD which was the first problem. I then set up a normal (non-copy) bot. Incidentally when doing this I realised that the instructions for creating the API connect for Kraken did not actually align to the kraken s/w pages (perhaps an updated UI at the kraken end), also, for API's it is ...

Great customer support!

I made great experiences with the technical and general customer support. They are quick and customer oriented, even when it came to a refund for something which was out of their control, since it was about an item by a user in the marketplace.

helpfull

if you don't know what you're doing they will help you in the live chat.

Customer support is on-point

Customer support is on-point Quick response to customers and great energy, thank you Jonathon for your hardwork

Very Happy

Have been very happy with the trading bot and support, especially the live chat support. For the trading bots, you can write your own bot or purchase strategies on Cryptohopper's marketplace.

Cryptohopper Works

I joined cryptohopper as a novice and started to make profits after 2 weeks of tweaking bot. The customer service is amazing and I hope I can continue to profit. The more position and higher % priofit taking seems to work. It is crypto afterall.

Happy and satisfied customer

Have been using Cryptohopper for few weeks now. Excellent customer service . Found them knowledgable and helpful in resolving issues and answering questions . Very satisfied with the trading crypto on Cryptohopper .

Beware - breaks cause massive losses

I’ve been using them for about 3 years now; hoping they would iron out the issues that I’ve had with them periodically. Today, something broke on their side (seems release related) with the restrictions I had configured, and they spent 100% of my funds on a single coin. This break happened when bitcoin was at its peak, so I quickly lost 10% of my total investment because of their issue. I reached out to support, and they told me they couldn’t help me or offer any form of compensation for ...

The customer service is very fast to…

The customer service is very fast to reply and never fails to solve issues. Would recommend!