CRMNEXT

CRM Expert

What do you like best? It's very easy to use and customize, and person with no coding experience can also Implement end to end solution with minimal guidance. System is 100% customizable and even legacy system integration is a easy module without any coding. What do you dislike? There is still some scope to enhance the system performance and building new features that is more inline with Business needs Recommendations to others considering the product: I have seen many ...

Experts in CRM

What do you like best? Easy Customisation as per client requirement What do you dislike? No Dislikes as all the requirements are easily met in one or other feature. Recommendations to others considering the product: Good option for CRM Implementation What problems are you solving with the product? What benefits have you realized? Customer 360 Lead Management Case Creation Contact Centre Module

Ease of using product is the best part.

What do you like best? Communication part is handled effectively. What do you dislike? Some times find it hard to navigate between the tabs. What problems are you solving with the product? What benefits have you realized? Client dealing is much easier. Reports could be extracted at any point of time to under the sales figures.

End To End Process Automation.

What do you like best? Offers a detailed brand and customer contact description. Good accountability in the engagement of customers. Capability of integration with a visual engine. What do you dislike? Mobile offline capabilities is a challenge sometimes. Some Admin functions could be smoother. Recommendations to others considering the product: Do not underestimate the cooperative challenges of third parties. It's often not technical integration, but a third party's ...

CRM usage feedback

What do you like best? One solution for any business requirement.user friendly,easy to use software,no dependency.Can be user in any corporate sector. What do you dislike? Work really slow if the bandwidth increase should arrange frequent training for users for better understanding in terms of configuration and customization. Recommendations to others considering the product: Not yet What problems are you solving with the product? What benefits have you realized? ...

User friendly

What do you like best? Easy to navigate 360 degree view What do you dislike? Dynamic flow bases on previous results not available Recommendations to others considering the product: Review new modules, advances and easy plug and play design What problems are you solving with the product? What benefits have you realized? Unified front end system

system is easy to use and configurable

What do you like best? Layout and Processes are easy to configure What do you dislike? System delivery to be more agile and new feature implementation like google analytics is missing and other new features in BFSI market Recommendations to others considering the product: CRM is an easy use to use application with 70-80% configurable. Only challange is the delivery execution and agility in terms of delivery What problems are you solving with the product? What benefits ...

Process Oriented and properly places escalation matrix

What do you like best? Best in class 360 degree customer view ` What do you dislike? Delays in customized development and integrations Recommendations to others considering the product: Ease of integration with existing Systems. Customized Admin module What problems are you solving with the product? What benefits have you realized? Lead integration with different external entities. We can leverage on external entities business and vice versa

Be Informed To Make Your Businesd and Customers Happy

What do you like best? Consolidated view with all modules like Lead Management, Service Management, Activity Management linked with each othe What do you dislike? Product rigidity in some cases and complex configurations. Recommendations to others considering the product: Quite appropriate for organisations with multiple products specially financial institutions. What problems are you solving with the product? What benefits have you realized? Customer 360 degree ...

CRMnext is a must try for marketing teams looking for a lead management or sales enablement solution

What do you like best? CRMnext provided the right mix of lead management + campaign management in one tool. Its very simple, easy to integrate and easy to use. What do you dislike? After using for a month or so, felt that its little too simple and can have more features. Recommendations to others considering the product: If you want a sales enablement plus lead management solution, CRM next can be an option to try it out. What problems are you solving with the product? ...