8.1
Spot Score
Efficiency and precision: redefining supply chain management.
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Starts from $135.00/month when Billed Yearly
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Showing 1-10 out of 50
MO
Michelle O
09/14/22
"Great overall service"
What do you like best about Cresta? Quick turnaround whenever we have questions or are looking to implement new features What do you dislike about Cresta?
CS
Cesar S
09/13/22
"Cresta Review"
What do you like best about Cresta? Cresta has been helping with reporting and coaching. I can easily run reports to see how my team is doing, as well as look at their past coaching history.
ER
Emily R
09/13/22
"Amazing AI-Powered Coaching Tool"
What do you like best about Cresta? Cresta is a great coaching tool that allows me to review and score chats efficiently. I can read conversations and pull up the score guide on the right-hand side seamlessly. When I coach consultants, Cresta allows me to activate real-time hints in different conversation areas for each team member. Through the Cresta AI, the system learns to place these coaching hints from the thousands of conversations properly.
AP
Arron P
09/13/22
"Great product with great support"
What do you like best about Cresta? The insights from the leader dashboard allow us to pinpoint and coach agents more efficently. What do you dislike about Cresta?
JU
Jordan U
08/10/22
"Creative and Collaborative!"
What do you like best about Cresta? I love that our partners are giving us creative ways to review insights to our business! They are collaborative and open to all feedback.
AU
Anonymous User
08/10/22
"Customer Insights is the bomb dot com!"
What do you like best about Cresta? To have the ability to see insights into customer and agent behaviors will be extremely enlightening! What do you dislike about Cresta?
MN
Mike N
07/28/22
"Inbound Sales Chat Supervisor"
What do you like best about Cresta? The responsiveness from the company. They take out feedback and execute very quickly with suggestions. They have roundtables and ask about our likes and dislikes about it.
AU
Anonymous User
07/07/22
"Excellent additional to assist with Live calls"
What do you like best about Cresta? The abilitiy to pull live calls and closed calls. What do you dislike about Cresta?
JT
Jalana T
07/01/22
"Very helpful in remember what guests said."
What do you like best about Cresta? Good to remember conversation and verify what you or a guest said. Also very helpful in keeping track of call throughout the day. Very helpful to backtrack if you want to remember a telephone number or name without getting the guest frustrated.
MS
Malini S
06/27/22
"Very helpful"
What do you like best about Cresta? The transcription to me is the best part about cresta What do you dislike about Cresta?
