Crazy Egg Reviews in April 2025: User Ratings, Pros & Cons

Great Website Heatmap tool

What do you like best? I love the heatmaps it generates for your website pages so you can see where people are clicking on the page and how far they scroll down the page What do you dislike? I don't think there is anything in particular that I dislike about this tool, it works well for me Recommendations to others considering the product This is a great tool to supplement other tools such as Google Analytics to give you more insights about your audience's behavior and engagement on ...

A cheaper heat mappin tool that's highly effective

PROS & CONS What are the best aspects of this product? I like the simplicity of setting it up. I also favor its ability in measuring heat maps. I can have everything running in a swift manner. The only requirement is some light code on your site. What aspects are problematic or could work better? It's a low-end tool. So expect some restrictions in terms of measurements. But it does meet all requirements for a majority of today's small-scale and medium-scale businesses. What ...

Simple - Almost To a Fault

What do you like best? I love the simplicity and ease of use of CrazyEgg if that's your goal for a heatmap / user recordings software. This platform works well as an initial introduction to user research. CrazyEgg is incredibly cost-effective - with a yearly cost that is small in comparison to its competitors. What do you dislike? If you're looking for heavy user analytics, segmentation, and etc - you should look into another platform. Additionally, I wished Crazyegg rolled out ...

Great Heatmapping and Scrollmapping Tool

What do you like best? It's very easy to use, just a little bit of code needs to be added to your website or landing page software and you can use it over and over. This tool, especially the scrollmap, helped show us where people are dropping off on a landing page and what sections need to be removed or improved. What do you dislike? I wish you could use this on an email template so you could see where people are clicking on your email. Recommendations to others considering the ...

One of the best of its kind

PROS & CONS What are the best aspects of this product? It tracks behavior instead of just the general activities on the site. It provides heat maps for your visitors, number of clicks on what links, the pages visited and the scrolling details. You get everything you need to know to improve your site and let it be customer-centered for better results. It also integrates well with Optimizly, which is an A/B testing tool, and thus adds to its efficiency. Since it is mobile friendly, you ...

Insightful Data

What do you like best? Recording user sessions to see how users interact with the content. What do you dislike? Can't think of much I don't like about Crazy Egg. Recommendations to others considering the product Develop a hypothesis and test it during your free trial. See how well you predict actual user actions with your site. What business problems are you solving with the product? What benefits have you realized? Helps design better UI that improves customer experience. Helps ...

Great inexpensive tool to identify web improvements

What do you like best? Crazy Egg is super easy to set up and it is always well received by team members. Additionally, it is far more user friendly and easier to digest that Google Analytics in-page tool which is why I think its worthwhile to invest in this tool if you can. What do you dislike? It would be nice to have the option to pay monthly vs annually. Additionally, it would be great if they rolled out more visualization features. Recommendations to others considering the product ...

Does exactly what I need it to do, with no hassle

What do you like best? Crazy Egg is a relatively simple software solution that does exactly what you want it to do - track visitors to figure out how they interact with your website. I particularly love their video recording tool, which lets me literally watch a recording of how someone interacts with my site. I can figure out which buttons to change, which text to move around, etc. What do you dislike? The only complaint that I have about Crazy Egg is that when you are using the ...

A super tool to see how visitors interact on your website!

What do you like best? This tool will show a website's heatmap, scrollmap, confetti, and overlay, what more could one ask for!? It is great for A//B testing or just to gain insight into a website and their visitors. This is like the Google Analytics in-page analytics on steriods. What do you dislike? I wish their were more pricing options or maybe custom options. Recommendations to others considering the product Set it up for the important pages first, maybe just the homepage. ...

Provides a reliable heat map to look forward to

PROS & CONS What are the best aspects of this product? The goal of Crazy Egg is to improve how you view your visitors. Not just an overall view but up and close. You are able to know exactly what they did and where they did it. It provides a heat map that is specific on the activity they were involved in. The learning curve is minimal, which means that you will be up and running in no time. This eliminates the time and money you would have used in training. You can easily install it in ...