Crazy Egg Reviews in April 2025: User Ratings, Pros & Cons

Tool to learn your website visitors' behavior

What do you like best? I like Scrollmap view best, it shows me what content on the website people spend more time interacting with and what parts of our website are being ignored. Overlay view and Confetti view are very good too. With information I get from scrollmap/overlay and confetti view I can do improvements on my website effectively. What do you dislike? Customer support is terrible. I wrote them more than 10 times to receive a reply. And even when I received a reply from them ...

One of the best of its kind

PROS & CONS What are the best aspects of this product? It tracks behavior instead of just the general activities on the site. It provides heat maps for your visitors, number of clicks on what links, the pages visited and the scrolling details. You get everything you need to know to improve your site and let it be customer-centered for better results. It also integrates well with Optimizly, which is an A/B testing tool, and thus adds to its efficiency. Since it is mobile friendly, you ...

A Very Cool, Easy to Use Software for Website Analysis

What do you like best? The snapshots offer a variety of ways to track how visitors are exploring and using your website. What do you dislike? I think it's a little pricey for small business for subscriptions. Recommendations to others considering the product I highly recommend using confetti feature of heatmap, it's the most complete way to analyze clicks on a website page. What business problems are you solving with the product? What benefits have you realized? We are able to ...

Provides a reliable heat map to look forward to

PROS & CONS What are the best aspects of this product? The goal of Crazy Egg is to improve how you view your visitors. Not just an overall view but up and close. You are able to know exactly what they did and where they did it. It provides a heat map that is specific on the activity they were involved in. The learning curve is minimal, which means that you will be up and running in no time. This eliminates the time and money you would have used in training. You can easily install it in ...

Simple and insightful

What do you like best? The heat-map is great, it is very convenient than the map is color coded, so it takes just seconds to get useful insights. It is also very useful that by clicking the dots on the map you can see exact amount t of clicks. What do you dislike? I needed a tech person to help me to integrate CrazyEgg with our website. I did everything by following the instruction, but it did not work. Fortunately one of our tech guy did it within seconds. Recommendations to others ...

Crazy Egg is Phenomenal

What do you like best? I love how easy it is to navigate through the site. It's simple yet full of different options. What do you dislike? There is no chat support or detailed manual. You have to teach yourself. What business problems are you solving with the product? What benefits have you realized? We are analyze user experience on our website. We've been able to maneuver different content and features of our website based on popularity and higher traffic which we received from ...

It increases visibility of user activity on your site

PROS & CONS What are the best aspects of this product? As a web designer, I need to know what is happening on the website. The little things that matter in terms of how users see or appreciate your site are brought to light by Crazy Egg. You get to see what your visitors clicked or tried to click and the pages they visited. This way, you can know where to direct your resources and what to improve. You will be able to know if your visitors appreciate your efforts and that is how you ...

This thing is purely awesome!

PROS & CONS What are the best aspects of this product? We were able to acquire valuable insights from it. We get to know what users are currently up to. We have an idea at what point they'll reach out to certain pages our site. We're capable of keeping track of their behavior and roll out changes on our site that pushed to higher conversions. What aspects are problematic or could work better? So far, there's nothing that I hate. But it'd be a plus if Crazy Egg included video ...

My personal review of Crazy Egg.

PROS & CONS What are the best aspects of this product? Crazy Egg is considered to be one of the top heatmap tracking tools in today's market. They offer accurate data on how your pages are performing on both computers andm mobile devices. Key features consist of clicks from certain channels, hit maps, and how users are willing to go far to scrawl. It offers Optimizly integration. What aspects are problematic or could work better? The Optimizly integration can be upgraded. Crazy Egg ...

An important tool that lets you know how users are currently interacting with the site you've made.

PROS & CONS What are the best aspects of this product? A tool that showcases a number of things on a site. It gives a clear view of a site's confetti, scrollmap, heatmap, and everything else. What more could anyone else want with this? Ideal for A/B testing or to simply acquire insight on a site and its online visitors. What aspects are problematic or could work better? I was hoping they'd have additional options in their pricing. Or maybe they should offer "custom-based" options ...