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9.4

Spot Score

Crazy Egg - Heat Map Software

Crazy Egg Reviews in April 2025: User Ratings, Pros & Cons

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4.3

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Crazy Egg Reviews & Ratings

4.3

Very Good

Based on 312 ratings & 135 reviews

Rating Distribution

Excellent

(90)

Very Good

(34)

Good

(4)

Poor

(4)

Terible

(3)

Expert's Review

Crazy Egg is a valuable tool for understanding user behavior and optimizing conversions. Users appreciate the variety of reports that provide insights into how users interact with their pages, helping to enhance user experience and increase conversions. The heat mapping feature stands out as a favorite, offering a clear visual representation of user ...Read more

Crazy Egg pros and cons

  • Provides valuable insights through heat maps and user behavior analysis, aiding in optimization efforts.

  • Excellent customer support, responsive and professional, going above and beyond for users.

  • Intuitive and user-friendly interface, making it easy to analyze data without technical expertise.

  • Offers a variety of tools for experimentation and data analysis, complemented with responsive support.

  • Setup and customization of snapshots may be complex for users, especially with advanced tracking requirements.

  • Limited customization options in pricing plans, additional feature offerings could be beneficial.

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Showing 131-135 out of 135

BP

Brandon P.

11/11/14

4 out of 5

Very happy -- I've relied on CrazyEgg on several occassions

What do you like best? Great for generating conversion test ideas based on where visitors are clicking and scrolling. It also offers the ability to segment new vs. returning visitors and where visitors are coming from, which is critical. What do you dislike? There are a lot of other similar tools on the market that offer essentially the same service for free. Heatmaps are good, but they still only provide a small piece of the buyer journey. As for the product overall, it's very good. ...

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KL

Kevin L.

11/04/14

4.5 out of 5

Crazy Egg the tool to convince clients where they need to focus efforts.

What do you like best? The amount of detail you get in one package. What do you dislike? I really dont have any dislikes at this time. What business problems are you solving with the product? What benefits have you realized? Location of CTA's on page, might need to change the location to get more clicks. Maybe a browser or an OS system is having some issues. GEO tracking where people are coming from, concentrate on those locations.

KD

Kate D.

05/20/14

4.5 out of 5

Great for site tracking!

What do you like best? I love the different levels of click-throughs that they show you. What do you dislike? I wish it would automatically update pages when page changes are made. I am constantly having to manually update everytime I made a change to our home page. What business problems are you solving with the product? What benefits have you realized? We are getting a better idea of where people go on the site, things that Analytics don't tell us!

JH

Josh Harcus I.

02/19/14

5 out of 5

Awesome Visuals!

What do you like best? This product is awesome! Great for people who have a hard time understanding analytics and how people are using their site. What do you dislike? There isn't really much I dislike. I wish that the tool would go more in-depth. Recommendations to others considering the product Definitely try their trial! Totally worth the time. What business problems are you solving with the product? What benefits have you realized? Helps me learn how people are utilizing the ...

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AG

Adam G.

04/17/13

4.5 out of 5

Simply does it's job

What do you like best? The product is continually improved, and they don't break what doesn't need fixing. What do you dislike? Common tasks are not automated. For example, downloading more than one report could be easier. Recommendations to others considering the product You'll want this for almost any web page that is important to maintain performance on.