Crazy Egg Reviews in April 2025: User Ratings, Pros & Cons

Solid Product, Does Exactly What You Want

What do you like best? I like the variety of visualization options. Heatmap, boxes, dots, etc. What do you dislike? Wish it would occupy a bigger part of my daily analysis. The product is something I only check in on every couple of months. What business problems are you solving with the product? What benefits have you realized? Benefits - better way of identifying what resonates with customers, I have learned a lot about user behaviour on websites.

Changed admin for my account without verification

What do you like best? This company changed the admin of my account without any notification or verification to me yet continued to bill me for the service. I've incurred around $700 worth of charges for a subscription not under my name, which I haven't used. What do you dislike? They will update your account information without any notification or verification and continue to charge you. Recommendations to others considering the product Ensure that any changes to the account admin ...

Limited but decent product, annual charge renewal a surprise

What do you like best? Easy to use, easy to understand, clear UI and a decent tool to measure clicks and scrolls. What do you dislike? (1Not a complete analytical story unless you cross reference the info with other tools. (2They take annual payments from your account with no reminder. (3 They hide all your info if you close your account. I paid for this info. I should be able to access it. Recommendations to others considering the product Be very careful of their annual pricing. ...

Great for basic websites, not parallax websites

What do you like best? The confetti map provides a really "fun" way to analyze data and the sources where users click on your website. the additional features The email support side was great and always helped. Although I didn't like the low level of personalization with support. It felt like I was talking to some bot. What do you dislike? This is a problem that I've seen with all Heatmap tracking tools, the lack of support with parallax websites. Even with its chrome extension it ...

Crazy Egg Review

What do you like best? Cazzy Egg is one of the best hit map tracking tools on the market. They provide data on performance of your pages on desktop and mobile devices. Key functional includes clicks from specific channels, hit maps, and how far people scrawl. It also has integration with Optimizly making it a great add on for A/B testing. What do you dislike? Integration with Optimizly can be updated where Cazzy egg would ask first before creating tracking. In addition, it would nice ...

Using Crazy Egg to Optimize

What do you like best? We like Crazy egg better versus other packages we have used. However the overhead in terms of slowing the site and costs have us only using it sometimes. It is a great tool and presents the user information in ways that help you make good decisions. What do you dislike? Causes your site to slow down too much and over time costs can add up. What business problems are you solving with the product? What benefits have you realized? Getting more engagement ...

A Must Have Tool For Every Marketer

What do you like best? I love Crazy Egg. Monitoring your visitor behavior is unbelievably valuable insight that can help your business to provide better user experience and increase sales. What do you dislike? I can't think of a feature or capability I dislike. At this moment, Crazy Egg product road map is meeting all of my expectations. Recommendations to others considering the product Sign up for a free trial. If you don't like it, unsubscribe. What business problems are you ...

Great for Increasing Conversion rates

What do you like best? I really like the ease of use for crazy egg. It's easy to setup, easy to make changes and easy to show our clients. What do you dislike? I would love to see session recording built into the native capabilities. Recommendations to others considering the product Try it out. It can only help your website or your agency by acquiring more information about your users. What business problems are you solving with the product? What benefits have you realized? ...

Simple heatmaps, needs more features

What do you like best? Easy to integrate with Optimizely. Confetti helps to visualize clicks by segments - device, new/old visitors, campaigns, etc. Low price (for small websites that need only simple heatmaps What do you dislike? Limited visualizations - CrazyEgg doesn't offer attention maps or mouse movements like other services. CrazyEggs offers only heat mapping, we prefer using less services to get more information (session replay, funnels, formas analytics, etc ...

Crazy Egg Is Awesome!!

What do you like best? We have been able to gain very useful insights to what users are doing when they reach key pages on our website, by tracking their behavior we have been able to implement numerous changes to our site which have resulted in higher conversions. What do you dislike? We don't dislike anything, but I would love if they Crazy Egg had video tracking. Recommendations to others considering the product Just go with it, it's not expensive and is more than worth giving it ...