Crazy Egg Reviews in April 2025: User Ratings, Pros & Cons

Horrible Customer Experience

What do you like best? Nothing. I signed up for this service for one year at the recommendation of my web developer. We used it for 1 month, but it did not provide information that was overly valuable in our case. What do you dislike? When I tried to cancel the service and receive a refund, they refused and their policies protect them from having to refund you. Recommendations to others considering the product Don't buy it. You'll never see your money back and they will renew and ...

It increases visibility of user activity on your site

PROS & CONS What are the best aspects of this product? As a web designer, I need to know what is happening on the website. The little things that matter in terms of how users see or appreciate your site are brought to light by Crazy Egg. You get to see what your visitors clicked or tried to click and the pages they visited. This way, you can know where to direct your resources and what to improve. You will be able to know if your visitors appreciate your efforts and that is how you ...

Inexpensive but effective heat mapping tool

What do you like best? I love how simple it is to set up and measure heat maps. I was able to easily get everything running quickly as it just requires a light piece of code on your site. It also has a great price point so is an easy sell for the team. What do you dislike? Given that it is a lower end tools it has some limitations in what you can measure but it meets requirements for most small to medium size businesses. Recommendations to others considering the product This is a ...

CrazyEgg Feedback

What do you like best? I like the data and charts that are easy for everyone to use. What do you dislike? It would be beneficial to see more ways on how to use the information and what to do with it moving forward. Recommendations to others considering the product Make sure you find the costs justified and are using the product to the full extent. What business problems are you solving with the product? What benefits have you realized? Seeing where customers click within our ...

This thing is purely awesome!

PROS & CONS What are the best aspects of this product? We were able to acquire valuable insights from it. We get to know what users are currently up to. We have an idea at what point they'll reach out to certain pages our site. We're capable of keeping track of their behavior and roll out changes on our site that pushed to higher conversions. What aspects are problematic or could work better? So far, there's nothing that I hate. But it'd be a plus if Crazy Egg included video ...

My personal review of Crazy Egg.

PROS & CONS What are the best aspects of this product? Crazy Egg is considered to be one of the top heatmap tracking tools in today's market. They offer accurate data on how your pages are performing on both computers andm mobile devices. Key features consist of clicks from certain channels, hit maps, and how users are willing to go far to scrawl. It offers Optimizly integration. What aspects are problematic or could work better? The Optimizly integration can be upgraded. Crazy Egg ...

Heatmaps are easier for you to have on your site.

PROS & CONS What are the best aspects of this product? Set up was easy. Its free trial even provides answers for clients who are consciouos of their site. It even gives reasonable answers to how their site is designed. Great stuff all around! What aspects are problematic or could work better? Its free trial is only limited for a certain period of time. It comes with a ton of free options that let you do similar things. What specific problems in your company were solved by this ...

Achiever a site that's user-friendly through heat mapping.

PROS & CONS What are the best aspects of this product? For the third time, we were able to re-build our site last year. We deployed Crazy Egg just recently. This played an essential role in how our very own users like site itself and its layout. Thanks to Crazy Egg, I can determine if users are actually clicking on the lead magnets that we worked so hard on. What aspects are problematic or could work better? One aspect that I don't like much with this is snapshot time frame. While ...

User-friendly. Tremendous insight. Great support.

PROS & CONS What are the best aspects of this product? It does what it says on the tin. Setting up was simple. Snapshots can easily be made. It captures both dynamic and static pages. What aspects are problematic or could work better? Mobile tracking was never simple to begin with. But then again, it's been updated. So expect the capabilities of the tool to increase even more. What specific problems in your company were solved by this product? We're currently making use of ...

Good for landing pages and blogs

What do you like best? Shows visitor clicks in many ways including confetti and heat maps. You can use this data to improve your site. What do you dislike? You need to create snapshots of pages, so, in my case, it would be of either article pages or the homepage. It's a bit burdensome to create a snapshot of multiple articles and isn't worth it. We mostly use it for the homepage to make it more user-friendly. What business problems are you solving with the product? What benefits have ...