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Cratejoy Reviews in April 2025: User Ratings, Pros & Cons

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3.3

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Cratejoy Reviews & Ratings

3.3

Good

Based on 53 ratings & 145 reviews

Rating Distribution

Excellent

(58)

Very Good

(10)

Good

(6)

Poor

(2)

Terible

(69)

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Showing 81-90 out of 145

KT

Krista T

10/01/22

5 out of 5

I've used Cratejoy the past two years…

I've used Cratejoy the past two years for Christmas gifts. I've had 3 negative experiences. One, the seller, went above and beyond to make it right. The other two ghosted me and ruined the gift experience for the recipients and myself. To Cratejoy's credit, my last negative experience was so bad, the seller was kicked off the site. They did offer me a free one month box from any seller but I declined. I appreciated the swift response and action taken on this seller. The concept is smart and ...

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KT

Krista T

10/01/22

5 out of 5

I've used Cratejoy the past two years…

I've used Cratejoy the past two years for Christmas gifts. I've had 3 negative experiences. One, the seller, went above and beyond to make it right. The other two ghosted me and ruined the gift experience for the recipients and myself. To Cratejoy's credit, my last negative experience was so bad, the seller was kicked off the site. They did offer me a free one month box from any seller but I declined. I appreciated the swift response and action taken on this seller. The concept is smart and ...

Read more

SR

Susan Ruhm

09/19/22

1 out of 5

Do not do business with this company

Listen to everyone else and do not do business with this company. I have received my boxes but I wanted to cancel and have tried three separate times. Never can reach anyone. It says you can just cancel with the click of a button but that's a bunch of baloney and doesn't work. I need help on getting them to stop charging my card.

B

Bets

08/26/22

1 out of 5

Never received boxes

Thought it would be awesome Christmas gifts for my 5 grandkids. Only 2 got their products. Have written numerous times to Crate Joy and they say being sent to the different sites with my concerns. NO response ever. I have lost hundreds of dollars and very disappointed and sad grandkids.

B

Bets

08/26/22

1 out of 5

Never received boxes

Thought it would be awesome Christmas gifts for my 5 grandkids. Only 2 got their products. Have written numerous times to Crate Joy and they say being sent to the different sites with my concerns. NO response ever. I have lost hundreds of dollars and very disappointed and sad grandkids.

A

aDW

07/09/22

1 out of 5

Very poor quality and poor supplies

Very poor quality and poor supplies. Honestly we got $5 worth of craft supplies but it costs $35. Unreal. DO NOT PURCHASES. I paid in advance for 3 craft boxes, but canceled after the first one and the company is giving me the run around about getting a refund the for the 2nd and 3rd craft boxes that haven't shipped yet. The website claims you can get a refund if you don't want the remaining crafts but don't believe them. SCAM ALERT

A

aDW

07/09/22

1 out of 5

Very poor quality and poor supplies

Very poor quality and poor supplies. Honestly we got $5 worth of craft supplies but it costs $35. Unreal. DO NOT PURCHASES. I paid in advance for 3 craft boxes, but canceled after the first one and the company is giving me the run around about getting a refund the for the 2nd and 3rd craft boxes that haven't shipped yet. The website claims you can get a refund if you don't want the remaining crafts but don't believe them. SCAM ALERT

S

Scherry

07/02/22

1 out of 5

My daughter purchased a 3 box…

My daughter purchased a 3 box subscription for me for my birthday in January. It is now July and I have only received 2 boxes. I have reached out to the seller, as my daughter has, and not once received a response. Stay away from this company, they have no customer service and they obviously are not trustworthy.

S

Scherry

07/02/22

1 out of 5

My daughter purchased a 3 box…

My daughter purchased a 3 box subscription for me for my birthday in January. It is now July and I have only received 2 boxes. I have reached out to the seller, as my daughter has, and not once received a response. Stay away from this company, they have no customer service and they obviously are not trustworthy.

C

customer

06/18/22

1 out of 5

Abusive company that respects no privacy

Tl;Dr They will contact you without your consent, hostile to requests to stop. I originally became aware of them because they sent unsolicited emails to me. No big deal, clicked unsubscribe. Emails kept coming. Sent an email asking for unsubscription, started getting emails DAILY. Eventually had to create a block rule to filter them and report spam after repeat unsubscribe attempts failed and it became clear their emails came from multiple sub-domains.