Cratejoy Reviews in April 2025: User Ratings, Pros & Cons

Thievery? No replies. No product. It’s Dec 30

I ordered a book club for my daughter. They have been saying it will arrive in 5 days. Their link to a bot never results in any reply from the bot or the company. Well Christmas is over and the “shipper” says 5 days. 😩 I’m thinking of figuring out how I paid them and contact my credit card about it.

Paid for a 3 months book subscription…

Paid for a 3 months book subscription and only received books for 1 month. You must reach out to the seller for help. Well I couldn't find the seller and they took the item down. I still have my order number and receipt, reached out to Cratejoy customer service 3x over 3 months. No reply. What a scam.

Paid for a 3 months book subscription…

Paid for a 3 months book subscription and only received books for 1 month. You must reach out to the seller for help. Well I couldn't find the seller and they took the item down. I still have my order number and receipt, reached out to Cratejoy customer service 3x over 3 months. No reply. What a scam.

I paid for a year subscription

I paid for a year subscription, and have only received 2 monthly shipments out of 13, because I was to receive a free shipment. Cratejoy unformed me I have been canceled, and that the store is closed. Difficult to find how to resolve my situation.

I paid for a year subscription

I paid for a year subscription, and have only received 2 monthly shipments out of 13, because I was to receive a free shipment. Cratejoy unformed me I have been canceled, and that the store is closed. Difficult to find how to resolve my situation.

Scam

Avoid at all costs. Was not delivered what was advertised and there is no customer support or response. They already charged our credit card and got their money so what do they care.

Scam

Avoid at all costs. Was not delivered what was advertised and there is no customer support or response. They already charged our credit card and got their money so what do they care.

SCAM!!!

Tried to purchase a monthly subscription book box. I paid $300 for a year's subscription. One box was sent with two books in it and that's it. I've tried to contact customer service and haven't gotten anywhere. So frustrating.

SCAM!!!

Tried to purchase a monthly subscription book box. I paid $300 for a year's subscription. One box was sent with two books in it and that's it. I've tried to contact customer service and haven't gotten anywhere. So frustrating.

Been using cratejoy for years

Been using cratejoy for years. It's easy to use, easy to manage all the gifts and personal subscriptions I have going. If you pay attention and keep up with what your subscriptions say, you shouldn't ever have an issue. Awesome centralization of boxes!