Coupa Procurement Reviews in April 2025: User Ratings, Pros & Cons

"Best P2P on the market. However, lacks visualization"

What do you like best about Coupa? Coupa is highly customizable in terms of approvals, system configurations available for admins. Probably it's the best P2P on the market. Customer support is outstanding What do you dislike about Coupa? It still feels like a software from 2000, although some parts of the design are updating as I'm writing this review. It lacks dashboard like Kanban board to see what each teammember has on their plate Vendor onboarding using SIM is a big painpoint Little ...

"Cloud-Based Spend-Management Solution that saves the company time and money"

What do you like best about Coupa? I like the automation. Sending daily notification to managers to approve invoices and Purchase Requistion. Allowing the purchase requestors to view their orders, invoices and payment status without them having to reach out to accounting for the updates. Setting up customized approval chain and the function of adding additional new approvers. What do you dislike about Coupa? For now the only issues I have with Coupa is when I set up new international ...

"Robust system"

What do you like best about Coupa? We had a great implementation experience with our partner. The system allows flexible approvals and integrates with NetSuite with ease. What do you dislike about Coupa? This system is very robust, which can be a double-edged sword. It sometimes feels too big for our 500 employee business. It can be difficult for end users to use in the manner that is most helpful for us. What problems is Coupa solving and how is that benefiting you? Coupa is helping us ...

"Coupa has positives and negatives, but has generally cut down on the handling and storage of paper."

What do you like best about Coupa? I use Coupa daily, and it's been fairly simple to roll out to all our users and purchasers. It was a hurdle for some less computer literate users, but we found ways around this. It has greatly improved efficiency, with less double handling of items. The storage of invoice and receipt images embedded in the program means we don't have to store them elsewhere, and they're always available to review right on the screen. We don't need paper files anymore. What ...

"Overpriced, cumbersome, extra work, it adds no value"

What do you like best about Coupa? It integrates with intacct, aside from that cant add anything. What do you dislike about Coupa? Transformate process is cumbersome, incredibly time consuming process. The travel platform gets bypassed more than its used becuase users always seem to find lower rates by booking themselves. The system overall creates more work for our AP team. What problems is Coupa solving and how is that benefiting you? It is creating more problems than it is solving.

"App Review"

What do you like best about Coupa? Coupa is your lifeboat if you're drowning in a sea of paper receipts and complicated expense reports. It will save your sanity, no joke! The app's interface makes recording business expenses feel more like a conversation with an old friend than a chore. What about getting permission? Quick as a flash! There will be no more late-night math thanks to the accounting software's smooth integration. With Coupa, previously difficult tasks become child's play. An ...

"Awesome experience"

What do you like best about Coupa? Coupa has helped bring visibility into the procurement function and eliminate manual processes. Invoice processing is automated thanks to its OCR function. It also enables the legal/procurement team to collaborate in real time on contracting activities. What do you dislike about Coupa? None at the moment. For now, my team and I are rediscovering how to utilise the product to enable us to function better in our role so at this time, there are no dislikes to ...

"Awesome experience"

What do you like best about Coupa? Coupa has helped bring visibility into the procurement function and eliminate manual processes. Invoice processing is automated thanks to its OCR function. It also enables the legal/procurement team to collaborate in real time on contracting activities. What do you dislike about Coupa? None at the moment. For now, my team and I are rediscovering how to utilise the product to enable us to function better in our role so at this time, there are no dislikes to ...

"Versatile software with a lot of capabilities"

What do you like best about Coupa? We can process payments straight out of Coupa, issue Virtual cards, easily see invoices. There is a lot of capabilities and system connections that can be made with Coupa. What do you dislike about Coupa? We are still trying to figure out how to configures roles/users so that each user has access to what they need, but not too much. For example, Payment approver/releaser should be able to see the invoices, but not be an invoice approver (and get all those ...

"My honest review about coupa"

What do you like best about Coupa? It is straightforward to use and understand. Also, the expense approval takes place in a very secure, effective and hierarchically. Proper updates and notifications regarding the support at each level make it easy to track the application's progress. What do you dislike about Coupa? Nothing much, but I would highly appreciate it if they introduced a dark mode or dark theme in their website, making it even more attractive for developers like us who work day ...