Coupa Procurement Reviews in January 2025: User Ratings, Pros & Cons

"Very intuitive and user friendly"

What do you like best about Coupa? The many ways to self serve your issues with Coupa Community What do you dislike about Coupa? wish the procurment functions were also available on the expense side. What problems is Coupa solving and how is that benefiting you? spend and employee expense. Manage spend visablity.

"Coupa friendly system"

What do you like best about Coupa? Easy to navigate and to use, also the API options to integration with other systems. Easy implementation process with support of the implementation team. What do you dislike about Coupa? Help Desk and Sourcing module that its a bit of difficult to work on the scorecard analysis What problems is Coupa solving and how is that benefiting you? Merge suppliers, analyse spend and support on the savins opportunities

"AP Lead"

What do you like best about Coupa? Lack of hands-on processing for invoicing, expense reports and approvals. I love that it has opened up my schedule to be more analytical in the expenses rather than processing and data entering. What do you dislike about Coupa? I don't like that when we dispute an invoice it doesn't go back to the supplier. Instead we have to dispute it AND void it for the supplier to be notified that we aren't processing the invoice. I'm not sure why this is required but ...

"AP Lead"

What do you like best about Coupa? Lack of hands-on processing for invoicing, expense reports and approvals. I love that it has opened up my schedule to be more analytical in the expenses rather than processing and data entering. What do you dislike about Coupa? I don't like that when we dispute an invoice it doesn't go back to the supplier. Instead we have to dispute it AND void it for the supplier to be notified that we aren't processing the invoice. I'm not sure why this is required but ...

"Coupa friendly system"

What do you like best about Coupa? Easy to navigate and to use, also the API options to integration with other systems. Easy implementation process with support of the implementation team. What do you dislike about Coupa? Help Desk and Sourcing module that its a bit of difficult to work on the scorecard analysis What problems is Coupa solving and how is that benefiting you? Merge suppliers, analyse spend and support on the savins opportunities

"Coupa has streamlined our organizations purchasing and inventory management."

What do you like best about Coupa? Coupa makes automating approvals for purchasing and inventory management easy. What do you dislike about Coupa? The bulk upload CSV templates are not intuitive and very sensitive to minor errors in data. I wish there was a better way to do bulk uploads for various sections in the system. What problems is Coupa solving and how is that benefiting you? Coupa is solving the problem of slow approvals for purchasing, contracts, etc. and lack of communication ...

"Best P2P on the market. However, lacks visualization"

What do you like best about Coupa? Coupa is highly customizable in terms of approvals, system configurations available for admins. Probably it's the best P2P on the market. Customer support is outstanding What do you dislike about Coupa? It still feels like a software from 2000, although some parts of the design are updating as I'm writing this review. It lacks dashboard like Kanban board to see what each teammember has on their plate Vendor onboarding using SIM is a big painpoint Little ...

"Cloud-Based Spend-Management Solution that saves the company time and money"

What do you like best about Coupa? I like the automation. Sending daily notification to managers to approve invoices and Purchase Requistion. Allowing the purchase requestors to view their orders, invoices and payment status without them having to reach out to accounting for the updates. Setting up customized approval chain and the function of adding additional new approvers. What do you dislike about Coupa? For now the only issues I have with Coupa is when I set up new international ...

"Coupa Review"

What do you like best about Coupa? Coupa has a best in class procurement tool that helps our company manage our spend. It allows our company to have more visiblity and control for expenditures with custom approval workflow. CoupaPay also help simplfly our overall payment process. What do you dislike about Coupa? Coupa isnt as user friendly. As a Coupa admin I spend a lot of time answering employee questions regarding how to navigate and use Coupa. What problems is Coupa solving and how is ...

"Best P2P on the market. However, lacks visualization"

What do you like best about Coupa? Coupa is highly customizable in terms of approvals, system configurations available for admins. Probably it's the best P2P on the market. Customer support is outstanding What do you dislike about Coupa? It still feels like a software from 2000, although some parts of the design are updating as I'm writing this review. It lacks dashboard like Kanban board to see what each teammember has on their plate Vendor onboarding using SIM is a big painpoint Little ...