Coupa Expense Management Reviews in January 2025: User Ratings, Pros & Cons

Easy to use

What do you like best? Its easy to use and simple to manage expenses What do you dislike? It's difficult to upload lots of pictures of receipts What problems are you solving with the product? What benefits have you realized? Managing my travel expenses

Great expense management/purchasing system

What do you like best? Love how simple and thorough this system is! Love how you can drag and drop receipts easily What do you dislike? When you save an expense report on somebody else’s (when you’re a delegate) it’ll claim it as yours when you return to it. It then requires you to start over as it doesn’t not allow you to switch that report to somebody else. What problems are you solving with the product? What benefits have you realized? Not having to fax or email receipts ...

User Friendly, Quick and Easy

What do you like best? Quick and easy to use, this product has completely transformed our expense process, which used to be very manual and paper based. Our travelers absolutely love Coupa expenses, and as a Finance Manager, the out of the box reporting has been great to drive visibility into our expenses spend. What do you dislike? The Samsung/Android App does not work as well as the Iphone IOS Apps - for example, photo receipts load sideways on Android. Recommendations to ...

Former Coupa user

What do you like best? The ease of submitting my reports and calculating driving distances. What do you dislike? The company I worked for just switched to this system and did not really provide us with quality training. Most of us had to figure out the process on our own. What problems are you solving with the product? What benefits have you realized? Solely used for mileage reporting

Coupa makes everything so much easier!

What do you like best? I love that Coupa allowed us to go paperless and increased the ease of getting expenses and invoices approved. What do you dislike? The perdiem section can be improved with getting the correct amounts to pull in. Recommendations to others considering the product: If you are considering Coupa, do it! You will be impressed. I love that Coupa is constantly improving features and actively listens to customer's suggestions for improvements and actually ...

We Heart Coupa

What do you like best? The user interface is fantastic! I love that you can log directly into Coupa, but you also have the option to use the app. What do you dislike? I wish there was an easier way to give additional visibility to speciality users. What problems are you solving with the product? What benefits have you realized? We are definitely getting smarter with spend management overall.

Great way to manage team expenses

What do you like best? We can easily track and see the expenses of our team. Expenses now only take me a couple hours for the month, instead of hours each week! What do you dislike? There are very few things I can think of that I DON'T like about the platform, it's so user friendly! What problems are you solving with the product? What benefits have you realized? We can easily track expenses and purchase orders for our team.

Coupa is amazing for expediting the expense process.

What do you like best? The ease of use. The wallet feature is extremely helpful and really speeds up expense entry. What do you dislike? I can't think of anything that doesn't work well. What problems are you solving with the product? What benefits have you realized? Accurate tracking of expenses and expedient reimbursement.

Coupa is great!

What do you like best? I like that Coupa gives me visibility into where my expense report stands in the approval process! What do you dislike? I don't like that users who are contractors and vendors would need two logins to mange their different accounts. What problems are you solving with the product? What benefits have you realized? I think our company has really tightened our belts with the help of Coupa, especially because it forced us to begin using PO's!

coupa

What do you like best? approval chains ease of use mobile capabilities What do you dislike? limited blockers Delegate function limitations (know that is addressed in newer versions) What problems are you solving with the product? What benefits have you realized? user intuitive data for analytics around expenses