8.3
Spot Score
Streamline your business finances and boost profits.
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Counting Up stands out as a highly recommended business banking solution, praised for its user-friendly features and exceptional customer support. Customers consistently highlight the speed and efficiency of the service, particularly when addressing urgent issues like compromised accounts or lost cards—many instances were resolved within hours. The platform’s ...Read more
Exceptional customer service that resolves issues quickly and efficiently, often praised for its professionalism and promptness.
Simplifies the banking process with a user-friendly app, making it easy to manage accounts and perform business tasks.
Swift issue resolution, including handling card compromises and technical troubles, earning trust and reliability.
Fast account setup and accessibility, allowing businesses to start operations conveniently without lengthy procedures.
Lack of mobile contact support, which some users feel could enhance accessibility and communication.
Occasional delays in providing immediate answers or assistance to queries.
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W
Warren
06/28/24
My card was compromised and customer…
My card was compromised and customer service sorted it within 24hrs! Very good service!
IA
Itamar Azoulay
06/28/24
Help with queries
Although answers to my queries were not instantaneous the information that was provided was excellent
P
Paul
06/28/24
Quick friendly and efficient resolution
Quick friendly and efficient resolution
SR
Shameem Raja
06/28/24
Very good customer service helpful…
Very good customer service helpful service very easy
K
Kevin
06/27/24
Good response
Good response
M
Matthew
06/27/24
Perfect
Quick to respond resolved all my problems
SH
Suzanne Hughes
06/26/24
Customer support very quickly resolved…
Customer support very quickly resolved my lost card and app access issue. Would highly recommend.
R
Richard
06/25/24
Live chat was polite and efficient
Live chat operator Catherine was polite, and effective; issue was resolved efficiently
T
Terry
06/25/24
Excellent speed
Excellent speed
MD
Marian Disagila
06/25/24
you are very good
Date of experience: June 25, 2024
