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8.2

Spot Score

Cordial - Marketing Automation Software

Cordial Reviews in April 2025: User Ratings, Pros & Cons

Streamline your marketing efforts with Cordial.

4.3

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Cordial Reviews & Ratings

4.3

Very Good

Based on 86 ratings & 46 reviews

Rating Distribution

Excellent

(38)

Very Good

(8)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Cordial stands out as a versatile and user-friendly platform that excels in email marketing automation and data-driven personalization. One of its most praised attributes is its unparalleled customer support team, which consistently goes above and beyond to assist users, whether during initial onboarding or throughout day-to-day operations. The platform's ease of ...Read more

Cordial pros and cons

  • Extensively customizable, allowing for tailored solutions to specific needs and seamless integration with various systems.

  • User-friendly interface that is easy to navigate, even for non-technical users.

  • Exceptional customer support team that is highly responsive, knowledgeable, and proactive in solving issues and recommending strategies.

  • Fast and efficient data handling, including quick data queries, exports, and automation setup.

  • While customizable, the extensive options and flexibility may overwhelm new users without strong initial guidance or support.

  • Requires some technical expertise to fully leverage advanced features like API integration and complex automations.

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Showing 11-20 out of 46

AU

Anonymous User

08/25/20

4.5 out of 5

"Great Onboarding Experience"

What do you like best about Cordial? The Cordial team helped customize solutions for our needs. What do you dislike about Cordial?

AU

Anonymous User

07/31/20

4.5 out of 5

"Very good experience so far, tool has high potential."

What do you like best about Cordial? - Onboarding was very fast. Only took us a few weeks and we have a large list (over 1 million) - Strong support so far. They have helped us customize our implementation and build out some cool features.

AU

Anonymous User

07/30/20

4 out of 5

"My experience with Cordial so far has been smooth and the on-boarding team is very helpful."

What do you like best about Cordial? The ease of building emails with sculpt. What do you dislike about Cordial?

AU

Anonymous User

07/30/20

4 out of 5

"My experience with Cordial so far has been smooth and the on-boarding team is very helpful."

What do you like best about Cordial? The ease of building emails with sculpt. What do you dislike about Cordial?

SC

Sandeep C

03/12/20

4 out of 5

"Personalized email and push notification messages"

What do you like best about Cordial? 1. The cordial team is extremely efficient and helped us integrate their product. 2. Orchestrated message automation. Ability to tie these automated messages to custom events is very powerful.

SC

Sandeep C

03/12/20

4 out of 5

"Personalized email and push notification messages"

What do you like best about Cordial? 1. The cordial team is extremely efficient and helped us integrate their product. 2. Orchestrated message automation. Ability to tie these automated messages to custom events is very powerful.

SE

Scott E

03/04/20

5 out of 5

"Powerful messaging platform"

What do you like best about Cordial? Completely customizable - if you can dream it, you can build it. There seems to be no limit to what contact level data you can put in the platform then leverage for triggers, personalization or segmentation in emails or other messages.

HM

Hannah M

03/04/20

5 out of 5

"Incredible support team that has mastered email strategy"

What do you like best about Cordial? Cordial’s team of experts makes email marketing a breeze. Melanie & Evan are available at a moment’s notice to help our brand strategize a flash sale or automation campaign, with the kind of white glove treatment you don’t expect from tech vendors nowadays. Their exposure to all industries and proven success at this is clear in their high return recommendations.

AU

Anonymous User

03/03/20

4.5 out of 5

"Amazing platform and best in class service"

What do you like best about Cordial? Robust integrations with segmentation tools, sophisticated automations, ease of use, very responsive dedicated customer success team

AU

Anonymous User

02/28/20

5 out of 5

"Email Marketing Dream Come True"

What do you like best about Cordial? Cordial has a robust tool set, is easy to use, and the customer service/relationship management is responsive and helpful. They are helpful and proactive in recommending solutions and giving us ideas for strategy and implementation. The platform includes great tracking and targeting features, and works very well with our other marketing channels. We are also able to effectively customize it to allow for importing our own data and event triggers.