Copper (ProsperWorks CRM) Reviews in April 2025: User Ratings, Pros & Cons

The CRM With The Best UX, Employees Actually Want To Use It

What do you like best? It scours the web for information when adding new people to the CRM to prevent the need to mindlessly enter data each time. They clearly care about design and user experience so the platform is a joy to use. They also listen to their community more than other CRM's I have used in the past. What do you dislike? It is lacking some integrations. There is Zapier to ease the pain, but there are some big integrations that would be useful which do not yet exist. ...

The perfect CRM for Sales and processes related to them

What do you like best? Is hard to classify Copper just as a CRM. Because is different. It has a lot of functionalities that no other CRM has. Most of them related to sales processes. Thinking on sales forces, other CRMs look too much just as a "control" tool. Copper offers tools, customizations, and options that are precisely what sales teams need to administrate their sales, clients, potential costumers and many other information. And with workflows and automation, it really ...

Love their product!

What do you like best? Super helpful for streamlining your CRM processes and for helping team members to know it as well. Definitely my #1 CRM. What do you dislike? Only thing I would like to see is more customizations for companies Recommendations to others considering the product: none What problems are you solving with the product? What benefits have you realized? I am trying to make our sales process easier and keeping up with those in our sales process easier. ...

Best integration with Gmail ever

What do you like best? Copper is super simple, light-weight and tightly integrated with Gmail. If you are looking for a product with a short learning curve that's easy to modify and will immediate and automatically log everything you do then I haven't experienced a better product that Copper. As points of reference I'm deeply familiar with Salesforce and Hubspot. What do you dislike? There's nothing I actively dislike, but as you grow it isn't clear to me that this would be the ...

Incredible tool for managing leads and prospects

What do you like best? I love the fact that copper allows us to be able to use templates to reach out to leads and prospects. What do you dislike? Sometimes the interface can be a little bit confusing and once leads are converted they turn into opportunities and normal contacts and that can be a bit confusing. What problems are you solving with the product? What benefits have you realized? We are solving the problem of being able to reach out to all of our lead and manage ...

I run a newsletter media company

What do you like best? The ability to track conversations and see # of interactions with clients. What do you dislike? I wish there were a way to manage monthly revenue goals more effectively. What problems are you solving with the product? What benefits have you realized? The ability to manage and communicate to a large list of prospects

I love Copper. It is very user friendly and a great tool!

What do you like best? The ease switching around within pipelines. What do you dislike? I haven't found anything I don't like. It supplies all my needs. Recommendations to others considering the product: Our company really loves it. What problems are you solving with the product? What benefits have you realized? Better project tracking. Visibility of all opportunities.

Great CRM

What do you like best? Easy to view prospects, easy to contact them and all of the info I could need is within easy to find menus. The easy-to-implement tasks are also great for staying on top of events that could easily be forgotten or ignored. What do you dislike? Mail merge and HTML email functionality is really lacking. I should be able to send emails with graphics and mail merge those emails. Recommendations to others considering the product: Keep exploring within the ...

Simple CRM solution

What do you like best? ONE CLICK EMAIL DATA STORAGE , OPPORTUNITY TRACKING AND REMAINDER What do you dislike? There is not much integration from Sales modules to recruiting modules Recommendations to others considering the product: Best Tool if you are looking for Simple , robust one stop solution to resolve all your CRM needs What problems are you solving with the product? What benefits have you realized? With Copper i am solving the issues of information not being ...

Copper has made staying on top of important tasks exponentially easier.

What do you like best? The ability to see all the potential opportunities and what phase they are in. What do you dislike? There isn't one thing that I dislike about Copper. What problems are you solving with the product? What benefits have you realized? Being able to stay on top of large projects and communicate where we are with my team.