Copper (ProsperWorks CRM) Reviews in April 2025: User Ratings, Pros & Cons

A Game Changer for my CRM Needs

What do you like best? I really enjoy Copper's seamless integration with the Google Suite. It helps me see all my Copper activity without having to leave my inbox. Further, I can add new Leads very easily. What do you dislike? I would probably benefit from having an easier migration experience from older tools. What problems are you solving with the product? What benefits have you realized? I was struggling to have a place to track all my active Leads, The ability to ...

Simplifying work flow and automation

What do you like best? I like the ability to work through my gmail account. The Copper Ad-Ons are very useful. When inputting a new email address Copper automatically adds in useful contact information for me. Sales pipelines are very straightforward. You can move along your sales pipeline and can make a pass down to the next user with ease. Being able to filter through our leads by tags, dates, owned by, and other filters has helped to stay organized for where exactly a lead stands ...

Allows our company of 2 to operate like a company of 20!

What do you like best? Seamless integration with Google G-Suite apps (Gmail, Drive, etc.) and Zapier allows us to create powerful and timesaving business automation. What do you dislike? Would like to see the Social Media web scraping updated to modern social media platform (like Instagram) and the removal of defunct platforms (like Google+, Klout, etc.). Would also like to see some click-saving in various parts of the UI (like adding related files from Google Drive). What ...

Love Using Copper

What do you like best? I like how it tracks my phone calls, text messages and emails to my clients and updates their profiles in copper. It is super easy to use and I was able to learn it quickly without too many questions. What do you dislike? Since it already tracks my communication activity with my clients it would be great if it would also update my contacts in Google so that I don't have to manually input that information into my contacts and I would know automatically who ...

Scam Artists

Scam Artists. They offer no refund what so ever. So if you're on an annual plan, and cancel be aware that even if you cancel the day they take payment they will not refund you. Or you'll cancel and they'll still take payment and then offer no refund. They have zero care for their customers and when you contact them via chat they say you have to raise a ticket via billing, who just send you a link to their refund policy - which isn't a refund policy it's just no refunds.Avoid!

CRM tool for an orderly optimization of the workflow.

What do you like best? Copper has an excellent integration with Google Suite tools that we have and even with social networks that we use, we have been able to take advantage of the features that Copper offers to increase the performance of our project management and optimize our workflow and CRM in the most orderly way. What do you dislike? I can't think of anything I don't like about this tool, it has met our expectations by far. Recommendations to others considering the ...

After cancellation they took payment from me and have ghosted me since then.

I terminated the auto-renew on the Copper site early in June of this year. Then a week later I got an email from their customer service saying they would renew my account. I replied saying that I had cancelled and asking could they confirm. No reply.Then I manually closed the account on 18th June. I have a screenshot to confirm this with the message 'we're sad to see you go'. Having heard nothing I phoned my bank to ask them to stop the payment. My bank said they couldn't do this as it was ...

Powerful with marketing systems !!

What do you like best? Sales have grown exponentially we are happy because it has provided solutions we have seen and noticed each copper point in which traffic, sales and customers are increasing with incredible support it has worked wonderfully for us it is an exemplary software at the beginning I had my doubts but it works specifically attractive a word to name it spectacular, I like the system the details the features and tools that it offered us. What do you dislike? ...

CRM solution to improve the workflow.

What do you like best? For our company, Copper has been the ideal CRM program to increase our productivity by managing workflows and projects. We liked how useful it is to carry out our management through multiple functions and integration with other tools, covering operational needs of different teams in our organization. What do you dislike? We haven't had any dissatisfaction with Copper, it has worked well and integrated well with our work scheme. No negative aspects. ...

Copper Sales, traffic and support !!

What do you like best? Copper was interesting, very complete, detailed and that allows us to increase our traffic, its main function is to expand the company by attracting more people and making specific sales, this makes it incredible.I think it is a completely effective software and I like it because it is automated and much faster than other software when it comes to sales, in addition to allowing a small support with customers to provide sales support. What do you dislike? ...