Copper (ProsperWorks CRM) Reviews in April 2025: User Ratings, Pros & Cons

ProsperWorks is great CRM platform

PROS & CONS What are the best aspects of this product? The CRM system works great and the integration is useful for us because we work from our Google accounts. Its interface is intuitive and straightforward, it provides huge amoun of information. We are able to import contacts directly from gmail. The tool helps us to search for all interactions with that specific contact. What aspects are problematic or could work better? It would be great if they could include Spanish version ...

Setup was a breeze

What do you like best? The ease of use, integration with our Gmail and the fact that you get a clear view of how long it's been since you last made contact with someone. This means none of our leads or connections fall through the cracks. What do you dislike? We'd like to see more project management functionality. We run this through the opportunities pipelines which works just the same but gant chart function would be useful. Recommendations to others considering the product If ...

This CRM platform grows along with my business

PROS & CONS What are the best aspects of this product? ProsperWorks is intuitive, flexible and simple tool with great options for customization. You don’t have to spend lot of time in learning the program. I really like the integration with Google Apps. The API is strong and it can be used by everyone. The pipeline tools are intuitive and flexible. What aspects are problematic or could work better? I would say that I’d like to see some new features, but the truth is that the team ...

Really, really easy

What do you like best? It fits right in with Google and its easy to add relevant people at a relevant time What do you dislike? Not much at all. In the end I just need a bigger screen (or 2 screens so I can fit more of Prosperworks features in to my everyday life Recommendations to others considering the product Use it. You'll be amazed What business problems are you solving with the product? What benefits have you realized? Quickly and efficiently add contacts / prospects / ...

Easy integrated management system all in one place

What do you like best? As a professional who manages a lot of contacts and leads, Prosperworks was a great CRM for managing all the contacts in one place. Tracking our communications through Gmail and scheduling follow-up conversations were easy and helped to develop relationships with customers and clients. What do you dislike? I spent a lot of time just trying to manage the system and input information and navigate it rather than talking with people and communicating with them ...

This system helps us to organize all our work within marketing section

PROS & CONS What are the best aspects of this product? I’ve tried other CRM tools before Prosperworks, but I prefer this one because of the integration with Google Apps. We managed to eliminate all duplicates. I often use the calendar feature because it helps me to put everything on the calendar and offers access to inside-out CRM tool. My email accounts are well integrated with our CRM. What aspects are problematic or could work better? The customer service doesn’t provide with the ...

Very Capable CRM with Minimal Data Entry

What do you like best? We are using G-Suite in our Office. So the MInimal Data Entry, Gmail Widget, Inbox Widget were what attracted us and kept us using Prosperworks. Prosperworks also had integration (using Zapier with Intercom. What do you dislike? Prosperwork's support is managed via tickets. I would have liked to have instant messaging and instant support. Recommendations to others considering the product Try to integrate the System with some other Products etc. Intercom, ...

Really Great!

What do you like best? User friendly. Crawls emails for data. Integration with GMail and GSuite. Affordable. What do you dislike? Parent and Child accounts could be useful. If people switch from Salesforce to PW, their exports will be structured like that. I would also like a direct integration with My Emma email marketing. Recommendations to others considering the product They have a pretty awesome Trial so don't hesitate to check it out! Works very well in GMail! What business ...

Go live in a couple minutes. Free trial gives instant benefits.

What do you like best? We switched from another system that was completely isolated from our email, which meant double effort for every activity. Prosperworks is integrated into your existing Gmail/GSuite email, so all of your email activity logging is automatic. One click to add a contact from email into Prosperworks. With the free trial, we instantly saw email histories of all of our interactions with the account across all of our users. What do you dislike? There's nothing to ...

Extremely easy to use and very Visual

What do you like best? I like how easy it is to use. Many CRMs are built with upper management in mind. They want to be able to see what is happening on the "sales floor". I've used many CRMs and most feel more like big brother than a tool to help sell. Prosperworks is different. It was designed with the sales person in mind. Very intutitive and easy to use. Allows you to track your prospects throughout the sales process. What do you dislike? the API integrations are limited at times. ...