Copper (ProsperWorks CRM) Reviews in April 2025: User Ratings, Pros & Cons

Copper is accessible and easy to use

What do you like best? Great user interface is easy to use, great for storing contact information quickly. The system saves each customer interactions made, including files sent to email, facilitating the work of sales representatives. The reporting and analysis tool provides key metrics for planning and making decisions regarding our business strategies. I must mention that the integration with Gmail is effective, I can automatically add leads and track their activity in the ...

Great CRM

I requested to stop billing ( and they…

I requested to stop billing ( and they can only do on 1 day they can't pro rate you so I waited another month...they dinged my credit card again! no customer service...just some offshore response bot. You can't call anyone to get help (ever!They take hours to respond or days. We cancelled because if we need help we need it today...with a CRM you can't wait hours or days or research for an answer.DON'T DO IT! THERE ARE LOTS OF OTHER CRMS EQUALLY IF NOT BETTER! ZERO CUSTOMER SERVICE WITH ...

The system that allows me to measure the satisfaction of my clients.

What do you like best? I like this system, because during all these 4 years that I have been using it, it has allowed me to have a more direct contact with clients, Copper I like it because it is a very effective CRM and different from other similar programs that seek to be its competitors but do not reach to reach it. It is also very useful because it has allowed me to be a little more organized with all the information it offers, not only allows me to be in contact with my clients ...

Good Program with a good growth potential (and a few quarks)

What do you like best? Copper is beautiful. Their design team did a great job recently to redesign, and it shows. It is a very simple program and easy for most basic users to pick up on. What do you dislike? It is customizable, but it does have its limits. We’ve been with the system for 3 years, and they have made improvements to the system, but they have been slow to come onboard, and the major ones they promised us when we signed never happened. It’s always “coming soon.” It’s ...

Cooper is an intuitive tool

What do you like best? Cooper provides a modern and intuitive interface. The platform is designed to integrate marketing and sales teams effectively. It reduces the time of registration of information and helps us to consolidate relationships with potential clients. Unify work and make more effective communication with the team and with customers. It provides features to integrate with applications that we use on a daily basis such as email. What do you dislike? The use of this ...

The best project management tool and CRM.

What do you like best? No doubt create contacts and offers, is very useful, also generates leads and helps create opportunities easily, is what differentiates Copper from other CRM, as well as keeps everything organized including my vendors this is the best in CRM, I can see the activity of each account and when it is inactive, simply the most outstanding thing that I have tried so far. What do you dislike? There have been background things that tend to upset us, but they resolve ...

Simple but robust

What do you like best? After evaluating 3 similarly prices CRMs, my sales team decided on Copper. They liked Copper because it had enough features to handle a SaaS sales cycle, and was reasonably priced. It also has a lot of great integrations through Zapier. We created several pipelines and have the entire process automated. What do you dislike? There is a lot of confusion around creating "People," "Leads," and "Opportunities." I also wish the custom reports could be run ...

Copper the CRM that increases the productivity of the client.

What do you like best? It offers great solutions to my company, relations with our customers are on the rise since we acquired Copper, apart from that installing it is super easy, and at less cost, since its acquisition we are very complemented, our production goes up, customers and employees go from the hand on the path of progress. What do you dislike? So far nothing dislikes this software before using Salesforce and was falling around our expectations, Copper instead has come to ...

Great CRM

What do you like best? It is very user friendly. Things are only a few clicks away and it works very well. What do you dislike? I wish that the workflow could be ordered differently, create a task flow that allows you to move from one to the next. What problems are you solving with the product? What benefits have you realized? It helps us keep track of our client relationships and sets up automatic tasks so that no one slips through the cracks.