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Convoso - Contact Center Operations Software

Convoso Reviews in April 2025: User Ratings, Pros & Cons

Streamline your contact center operations.

4.3

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Convoso Reviews & Ratings

4.3

Very Good

Based on 15 ratings & 101 reviews

Rating Distribution

Excellent

(95)

Very Good

(4)

Good

(2)

Poor

(0)

Terible

(0)

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Showing 31-40 out of 101

AW

Angela W

04/28/23

5 out of 5

"Excellent"

What do you like best about Convoso? Easy to use it provides knowledge and details. What do you dislike about Convoso? There are some glitches sometimes you have to reboot. What problems is Convoso solving and how is that benefiting you? Fixing the glitches to make the system run smoothly.

AC

Ally C

04/28/23

5 out of 5

"Converting leads fast!"

What do you like best about Convoso? I like that i can provide detailed call notes What do you dislike about Convoso? I cant see the lead type after call is dispo'd What problems is Convoso solving and how is that benefiting you? helping me make more money by converting my leads

BR

Braden R

04/28/23

5 out of 5

"Love Voso baby"

What do you like best about Convoso? It works well with my team, and i love my team! What do you dislike about Convoso? It bugs sometimes, but thats okay. It happens with software What problems is Convoso solving and how is that benefiting you? It helps us call our clients!

AU

Anonymous User

04/28/23

5 out of 5

"Great Platform, very efficient, and seamless!"

What do you like best about Convoso? Overall user-friendly, easy to navigate, great accessibility tools, and integrates well with other software! What do you dislike about Convoso? Barely a dislike but having personal customization could be beneficial. There are some icons/selectables/drop down menus that I use very frequently. If I had the ability to move them around so I don't have to navigate across the entire page rapidly so many times could be helpful. What problems is Convoso solving ...

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JE

Julian E

04/28/23

5 out of 5

"Very easy to use"

What do you like best about Convoso? Very little trouble, very easy to access. Clear call sounds, rarely any problems. What do you dislike about Convoso? Sometimes convoso crashes and the whole team has to try to continue with our leads. What problems is Convoso solving and how is that benefiting you? Having to dial out numbers takes too much time, and convoso helps eliminate voicemails.

JV

Jorge V

04/28/23

5 out of 5

"Takes care of all business needs"

What do you like best about Convoso? It's super user-friendly. I don't think I could ask for an easier system to run operations. What do you dislike about Convoso? Nothing, the system is all around fantastic. What problems is Convoso solving and how is that benefiting you? The ease with which to reach customers is fantastic!

JC

Jason C

04/28/23

5 out of 5

"Insurance agent and convoso"

What do you like best about Convoso? It's reliable, and customer support has been excellent in ensuring that our business operations don't experience any unnecessary disruptions. What do you dislike about Convoso? I wish there was an infinite lead search available to agents. I also wish that the formatting of a lead's telephone number was structured differently. It should be formatted as (123) 456-7897 instead of 1234567897. What problems is Convoso solving and how is that benefiting ...

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CA

Christie A

04/28/23

5 out of 5

"Convoso"

What do you like best about Convoso? It is very user friendly and customer service reps are quick to respond. What do you dislike about Convoso? It lag time going from the scripter to the actual call is slow. What problems is Convoso solving and how is that benefiting you? i dont know

DB

Daniel B

04/28/23

5 out of 5

"Convoso User Review"

What do you like best about Convoso? Convoso manages all my outbound and inbound calls and call recording is essential for medicare compliance What do you dislike about Convoso? I have very fas fiber internet and call quality can be choppy at times What problems is Convoso solving and how is that benefiting you? Managing all calls and recording is very important in the medicare field

AU

Anonymous User

04/28/23

5 out of 5

"Ease of use."

What do you like best about Convoso? Ease of use. Simple setup and easy to understand. Very pleased with convoso. What do you dislike about Convoso? Sometimes there is static during the calls on the agent and customer ends but nothing that lasts all day or that a quick reboot won't fix. Overall pleased with Convoso. What problems is Convoso solving and how is that benefiting you? Convoso is solving the lag and static that we as the users come across as well as being easy to reach through ...

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