Streamline your contact center operations.
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Convoso offers custom pricing plan
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Showing 11-20 out of 101
UI
User in Financial Services
10/19/16
Good solution with a good price
What do you like best? Great price point for this solution. Support is top notch support to get you started and keep you moving What do you dislike? Not all too much to say that I dislike about this solution. What problems are you solving with the product? What benefits have you realized? helped us leverage our sales and marketing productivity and keep our competitive edge against the competition
JG
Joseph G
06/11/24
"Best overall experience. Minimal issues only"
What do you like best about Convoso? Best user Interface and we seldome experience system issues What do you dislike about Convoso? CRM keeps on loading and sms messages aren't delivered this rarely happens only What problems is Convoso solving and how is that benefiting you? Auto log-out sometimes. Tried solving it by just setting my status as pause instead of not ready
DA
Diego A
01/02/24
"Is convoso a great option?"
What do you like best about Convoso? The customer service is excellent always there when I need it and helps in a professional and friendly manner What do you dislike about Convoso? Could be a little bit challeging if you're not a little bit tech savvy What problems is Convoso solving and how is that benefiting you? The reporting section, along with the lack of customer service from our last dialer
AM
Ashley M
10/17/23
"13Ten Convoso"
What do you like best about Convoso? It's clean, simple and very user-friendly. The online chat support staff are accommodating and explains everything in detail. The system has minimal issues or downtime; everything is simple to understand. By far the best USA dialler I've used. What do you dislike about Convoso? That I cannot clones statuses when creating a list mix would be nice if that feature could be added. What problems is Convoso solving and how is that benefiting you? Being able to ...
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JA
Jordan A
10/10/23
"Dialing made easy"
What do you like best about Convoso? Convoso makes both the managerial and agent side of a Call Center easy. Training convoso is great as it is very user friendly. Rarely run into any system issues and if we do, Convosos support team will resolve it in a timely fashion. What do you dislike about Convoso? Occasional scrubbing of leads can be difficult. Dispositioned leads can come back into the dialer. Inbound calls trigger dispositioned leads to be reset. What problems is Convoso solving ...
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ZH
zach h
09/28/23
"Convoso review"
What do you like best about Convoso? convso is nicest for reporting and the auto dialer What do you dislike about Convoso? not many downside to convoso, i would say it is slightly annoying with having it all in PST time and not EST time but that is not that big of a deal What problems is Convoso solving and how is that benefiting you? a problem we had was effiency before convoso but with the auto dialer it solved all of that
AS
Anthony S
07/14/23
"I would not use any other platform for my business."
What do you like best about Convoso? It is efficient. As well as very user friendly even for those not to tech savvy. Also the representatives are very informative in the beggining stages to have clear understandings of how things work and respond quickly to questions. and issues. What do you dislike about Convoso? I have not found something to dislike just yet. I have been using it for 2 months now training on a business partners and things go smoothly. Occassionally some issues with ...
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AU
Anonymous User
07/05/23
"Super helpful and innovative dialer tool"
What do you like best about Convoso? the constant communication and innovative approach to technology What do you dislike about Convoso? sometimes things feel overcomplicated but perhaps is just my own lack of understanding What problems is Convoso solving and how is that benefiting you? convoso is helping us better penetrate our data and acquire customers for our business
JH
Jamie H
06/26/23
"Convoso was so simple and easy to use"
What do you like best about Convoso? Covoso is exceptionally user-friendly and easy to navigate. I highly recommend it! What do you dislike about Convoso? So far, I have not experienced any downsides or issues with Convoso. What problems is Convoso solving and how is that benefiting you? Routes inbound calls and works as a dialer.
AU
Anonymous User
05/31/23
"Convoso Review"
What do you like best about Convoso? The product is easy to use with a low learning curve. What do you dislike about Convoso? Some recordings were corrupted or deleted and could not be retrieved. What problems is Convoso solving and how is that benefiting you? Convoso is a tool for call centers to dial, track, and store information for incoming and outbound calls.