Convirza Reviews in February 2025: User Ratings, Pros & Cons

Inexpensive Phone tracking solution

What do you like best? Convirza is the easiest and one of the less expensive phone tracking solutions out there. Its great especially for smaller businesses that don't have high volume calls but still need call tracking. What do you dislike? We have had some issues with robo calls hitting some of the numbers we were assigned but that may have simply been some bad phone numbers in the pool that were assigned to us. What problems are you solving with the product? What benefits have ...

Cumbersome but usable.

What do you like best? I like that Convirza gives me relatively quick access to gross calls by route, group, and over reasonable time periods, with some limited analytics. Also, purchasing new numbers is straightforward and intuitive. What do you dislike? The UX loads slowly and takes a long time to accomplish even basic tasks. Changing ringto numbers for groups of routes and moving routes between groups is painstaking, editing (or even viewing) notification emails and webhooks is ...

Voice algorithms and data analytics

What do you like best? Over the past 8 months, LogMyCalls voice algorithms has become a critical part of our data analytics and market analysis. Their technical staff has tweaked its algorithms to support our HVAC & plumbing industry contractors with greater than 95% accuracy. We rely on their APIs to automated data mining, reporting and analysis for our clients. What do you dislike? Missed Opportunities notifications do not get turned around quickly enough to save missed ...

This product gives YOU the power!

What do you like best? Interface allows you to make the changes to your account. Previous call providers required their approval for certain parts of the service. Log My Calls make the listening and finding of new numbers extremely easy. What do you dislike? The web app can be a little slow. But once you see the amount data they are processing, it is understandable. Recommendations to others considering the product: If you want to start to capture data from your call system, ...

Log my calls is a great way to keep track of calls made and received

What do you like best? I like that any calls received and placed are tracked well and all metrics are well displayed, letting you see exactly how you are doing. It also saves time when trying to figure out exact statistics. What do you dislike? Nothing really, I have no complaints so far, everything is perfectly functional and practical. Recommendations to others considering the product: If you need call tracking, this is the way to go. What problems are you solving with the ...

LogMyCalls has greatly increased the amount of quality leads we receive each day

What do you like best? One of the best features of LogMyCalls is the ability to analyze each call, and rate the quality of the lead. In this way, Log MyCalls provides data and valuable insight that we use in determining the best place for our ad spend budgets. Another great aspect is the interface itself, very user friendly as well as aesthetically pleasing. What do you dislike? The only downside is that its not Free. But if it was, it wouldn't be anywhere near the product that it is! ...

Customer Service

What do you like best? The LogMyCalls dashboard was my favorite part. Compared to other call tracking systems I've used they have the best user interface system. The call grading feature was also helpful for certain clients who used the call recording to grade their employees. The customer service I received was also top notch. They responded quickly and went out of their way to make sure the root of issue was solved, not just a band-aid. What do you dislike? There is some ...

Call tracking from Log My Call is second to none...

What do you like best? Log My Calls provides a must-have solution and unmatched support. Their technology is easy to implement and helps pinpoint the most effective lead sources for my business. This is the only system that automatically analyze a conversation and automates specific actions from the results. It's impressive and essential for taking my business to the next level. What do you dislike? Nothing. Log My Calls is a great organization and I've had a very positive experience ...

Innovation, information and a great resource is what Log My Calls represents to Money Mailer.

What do you like best? Log My Call was an easy transition from multiple call tracking systems we had in place. Easy to learn for new users, simple to administer as the host, and the best resource we have for client engagement after the sale. What do you dislike? Waiting for the next enhancement to this very robust tool! Recommendations to others considering the product: Do it! What problems are you solving with the product? What benefits have you realized? Business ...

Great service and many great features.

What do you like best? We have been with LogMyCalls for over 1 1/2 years. All along, their features and service, are way above any of their competitors in their industry. The one or two times that we had an issue with a client's number, the solution was found and corrected the very same day. Their tech support is just superb. McKay Allen, the Inbound Marketing Manager, stages (almost weekly) free online webinars, featuring experts in online marketing, which is a great bonus asset. What ...