Convin Reviews in May 2025: User Ratings, Pros & Cons

"Excellent for call reviews as a team"

What do you like best about Convin.ai? The opportunity to evaluate calls as well as calls made by others on the team. Excellent for easing into a new role. Coaching is the best option for an agent like myself in general. It's also useful for evaluating calls, remembering what a prospect said, and determining clear next steps. Allows you to completely participate in the conversation without having to worry about taking notes. Convin smoothly integrated with our CRM too. What do you dislike ...

"Excellent for call reviews as a team"

What do you like best about Convin.ai? The opportunity to evaluate calls as well as calls made by others on the team. Excellent for easing into a new role. Coaching is the best option for an agent like myself in general. It's also useful for evaluating calls, remembering what a prospect said, and determining clear next steps. Allows you to completely participate in the conversation without having to worry about taking notes. Convin smoothly integrated with our CRM too. What do you dislike ...

"I would highly recommend Convin!"

What do you like best about Convin.ai? Call statistics are useful for reviewing and determining how much your prospect/client interacted and engaged. Call tracking and recording, as well as coaching are easy to implement and I would rate 10/10 to customer support. It's useful today for call flow, but it'll become more useful as our team develops and we nurture best practices. I appreciate the searchability, transcripts, and ease of sharing calls or call snippets with others. What do you ...

"I would highly recommend Convin!"

What do you like best about Convin.ai? Call statistics are useful for reviewing and determining how much your prospect/client interacted and engaged. Call tracking and recording, as well as coaching are easy to implement and I would rate 10/10 to customer support. It's useful today for call flow, but it'll become more useful as our team develops and we nurture best practices. I appreciate the searchability, transcripts, and ease of sharing calls or call snippets with others. What do you ...

"Helpful, precise"

What do you like best about Convin.ai? I have very easily implemented Convin recording and transcription services which have improved my customer service skills. Instead of scrawling notes hastily (which are only half legible by the end), I'm able to focus on properly listening to the client and generating helpful comments much easily. It also ensures that I haven't missed any notes after the call, which keeps me more organized for my follow-ups! Convin's support team is amazing. What do ...

"Things get more easier to understand"

What do you like best about Convin.ai? I am utilizing analytics provided by Convin to figure out why we're winning and losing transactions. It's also a terrific method to cooperate on calls and learn more about the deals of other team members. We are overjoyed as an organization to have it because of the customer support team, infact it is a tool I use every single day. - Simple to find subjects or specific calls with advanced keyword search feature - Simple to share/request feedback - ...

"Convin brings everyone on same page!"

What do you like best about Convin.ai? The ability to record and replay pitches provides an excellent playback learning approach, especially for newcomers. Convin helps one to pay attention to the subtleties of a conversation - practice learning from others, missed actions, and how to excel your conversational skills. Convin support team helps us and keeps updating about new features which help agents like me and they are really easy to integrate. What do you dislike about Convin.ai? Some ...

"Convin assist with call insights"

What do you like best about Convin.ai? Convin has the option to jump to the specific topic. Convin helps in maintaining a record of all discussions for current and future reference. Coaching sessions provided by Convin assist is to develop skills to deal with cold phoning and introductions. With the simple implementation and daily usage of Convin, my intros are becoming more fluid. What do you dislike about Convin.ai? Convin is bit slower when it comes to loading the calls in processed ...

"Valuable Feedback by Convin"

What do you like best about Convin.ai? Convin saves us time by assisting us in overcoming communication issues. The AI for call transcription is the finest. Infact, the AI suggestions features are easy to implement in calls. I'm able to tackle the challenge with the help of customer support of being able to listen to consumer sentiment and pick up on numerous themes with Convin. What do you dislike about Convin.ai? The speech to text conversion can be a little clumsy, making it difficult to ...

"Convin provides me call statistics"

What do you like best about Convin.ai? Post-call statistics are quite useful for ensuring excellent customer service. Convin provides me with precise post-call analytics with easy to use and simple to implement to ensure a positive customer experience. Furthermore, shareable links are excellent for customer follow-up. I would recommend using Convin on a daily basis because it will make your calls more stronger. What do you dislike about Convin.ai? As a representative, I am really happy with ...