Convin Reviews in April 2025: User Ratings, Pros & Cons

"Convin made me more attentive towards customers!"

What do you like best about Convin.ai? I'm terrible at taking notes, so being able to go back and see exactly where the prospect was talking is fantastic and has made simple to implement it. Convin prevents forgotten subjects on calls. I like being able to observe how other team members handle frequent issues and easily share best practices. It makes providing contextual call feedback much easier. What do you dislike about Convin.ai? I wish calls were uploaded to Convin in real time like ...

"ML and AI based software that gets better and adapts over time to become better in auditing"

What do you like best about Convin.ai? The machine learning software will understand the nuanced language better with more training data sets and will get better at evaluating the calls, which is very helpful for us in terms of using and implementing easily which will help support teams for the customers who use the tool frequently to get better insights. What do you dislike about Convin.ai? The tool provides us a lot of features which we sometimes do not use, which sometimes feels like the ...

"Convin's AI makes sure accurate call evaluations are done"

What do you like best about Convin.ai? Convin also has this new feature that is very easy to use called the gpt extension, which gives live feedback to the agents in live call, ensuring good churn from the potential client which is a very good feature that helps our customer support. What do you dislike about Convin.ai? The implementation takes some time since the tool is new to our agents and the integration might have small hick-ups when it is made in the first place, but gets better with ...

"Quality Conversations - Convin's priority"

What do you like best about Convin.ai? Convin assists me in reviewing my talks, identifying areas for improvement, and eventually becoming a better sales representative with easily implementing correct measures. The ability to track each and every word within your meeting is extremely useful not just for taking fantastic notes for sales, but also for highlighting top filler rates and alerts you can work on to eliminate out of future conversations. I really appreciate the option to listen to ...

"Quality Conversations - Convin's priority"

What do you like best about Convin.ai? Convin assists me in reviewing my talks, identifying areas for improvement, and eventually becoming a better sales representative with easily implementing correct measures. The ability to track each and every word within your meeting is extremely useful not just for taking fantastic notes for sales, but also for highlighting top filler rates and alerts you can work on to eliminate out of future conversations. I really appreciate the option to listen to ...

"Convin makes it easy to review calls"

What do you like best about Convin.ai? Convin provides the ability to listen to calls again, especially at 2x speed to save time. I can improve my sales techniques by evaluating calls with Convin and easily integrating the insights in my calls. Convin makes it simple to evaluate calls and provides valuable insights into the talk ratio, prospect speaking speed, filler rate, interruption rate, interactivity, and other metrics. Convin is my favorite daily usage tool. What do you dislike about ...

"Convin makes it easy to review calls"

What do you like best about Convin.ai? Convin provides the ability to listen to calls again, especially at 2x speed to save time. I can improve my sales techniques by evaluating calls with Convin and easily integrating the insights in my calls. Convin makes it simple to evaluate calls and provides valuable insights into the talk ratio, prospect speaking speed, filler rate, interruption rate, interactivity, and other metrics. Convin is my favorite daily usage tool. What do you dislike about ...

"Valuable insights by convin"

What do you like best about Convin.ai? Convin assisted us in properly understanding the true value we offered to our clients, and as a result, Convin's customer support team and Convin.ai features assisted us in identifying that we were undervaluing the worth of our product. Very simple to put up and integrate. My calls are automatically logged. It gives me visibility into my process and allows me to be really present without having to take notes. I use it regularly to enhance my ...

"Superb"

What do you like best about Convin.ai? Its a good platform in terms of ease of use and implement past record in a suitable quality. What do you dislike about Convin.ai? Instant call is not updated , it will show after fews hours or a day. What problems is Convin.ai solving and how is that benefiting you? its good to check our past record which can help to enhance our quality and productivity.

"Superb"

What do you like best about Convin.ai? Its a good platform in terms of ease of use and implement past record in a suitable quality. What do you dislike about Convin.ai? Instant call is not updated , it will show after fews hours or a day. What problems is Convin.ai solving and how is that benefiting you? its good to check our past record which can help to enhance our quality and productivity.