Convin Reviews in April 2025: User Ratings, Pros & Cons

"Good Feedback To start the day"

What do you like best about Convin.ai? There have been many features that are being provided by Convin such as Coaching Dashboard, Alerts fir a particular call, adding comments at a particular timeline in a call. All such features perform a crucial functionality for a representative like me. I have been using Convin for a long period of time that to daily and I can definitely say that it's been really helpful and easy to use. It was easy to integrate with telephony and CRM being simple to ...

"its very useful for quality checks"

What do you like best about Convin.ai? It is simple to travel to specific parts in the sales call that will be most advantageous for progress. Complete integration. I don't have to do anything after it's set up. Excellent for documenting meetings with screen-share information and some next steps. I also like seeing who spoke how much of the time on each conversation, especially because my purpose is to be more consultative and allow the customer speak the majority of the time. Integrating ...

"SO far so good"

What do you like best about Convin.ai? Its user friendly.The ability to effortlessly review, share, and collect feedback on your customer calls. Convin is an excellent tool for analyzing client calls and serving as a useful coaching tool which is easy for managers to assess and provide targeted feedback to sales teams, and implement. With the earlier recordings, it also assists new account teams in getting up to speed on previous calls and the health of the account. Support team performs ...

"User interface is pretty good"

What do you like best about Convin.ai? Recorded calls can be a fantastic resource for both those in the meeting and those who are unable to attend! I frequently review calls to ensure that we stay on pace with our aims. Listening back and reviewing significant points, takeaways, and opportunities for improvement with the help of customer support. My frequency of use for Convin is daily. Convin instantly integrates with your QMS, telephony, and calendar making recording conference calls a ...

"User friendly"

What do you like best about Convin.ai? Easy to understand, help in acurate score What do you dislike about Convin.ai? Would be great if the reporting is given in both start date and end date What problems is Convin.ai solving and how is that benefiting you? Helps us in auditing large number of calls

"Convin Ensurs effectiveness for users"

What do you like best about Convin.ai? The graphical insights tracker in Convin provides a transparent depiction of how parameters evolve over time, aiding in a comprehensive understanding. What do you dislike about Convin.ai? While there may be occasional delays in the search function, they are minor quirks. Overall, my satisfaction with the platform remains high. What problems is Convin.ai solving and how is that benefiting you? As an integral part of our product marketing and sales ...

"Coaching dashboard percentage and other features are great"

What do you like best about Convin.ai? Convin has greatly benefited both the sales staff and the organization as a whole. We may share "the voice of the prospect/customer" with all departments. This aids in product development, marketing, customer success/transitions, forecasting, and other areas in a very easy-to-integrate way. It lets me to listen to conversations on my own time rather than interrupting my day to phone folks. What do you dislike about Convin.ai? I've seen the ...

"Insights of customer sentiment analysis from call!"

What do you like best about Convin.ai? Convin has solved our call review and learning challenge task in a very easy way providing multiple features that assists us. We have received significant advantages in terms of reviewing and learning. I appreciate having a source of truth to refer to for all of my calls to improve as a representative. Convin has taught me that I ramble a little and should work on being more concise. What do you dislike about Convin.ai? My boss has comprehensive ...

"Convin is useful and easy"

What do you like best about Convin.ai? I can coach myself, share with my team and obtain feedback, and iterate on what works and what doesn't. A versatile tool! Metrics require self-reporting as well as team-wide reporting. Convin customer supports my finest sales deals. Having the option to go back and analyze my calls allows me to provide the greatest assistance and experience to my consumers. I like to use and implement it daily. What do you dislike about Convin.ai? I don't have many ...

"My Experience with convin:"

What do you like best about Convin.ai? I like how Convin automatically enters my planned calls and logs them without my needing to remember. Convin enables me to easily review any recorded call. It includes capabilities for coaching on specific talking points, analyzing trigger words, and so forth. It is simple to use, implement, and integrate. Customer support team is amazing when considering solving the doubts. What do you dislike about Convin.ai? I enjoy every feature and functionality ...