Overview of Converz

Converz, with its tagline "Create Sales experts with Converz", is a sales coaching program designed to increase client interactions and boost sales. It offers digital teaching and mentoring for contact center agents, enabling them to deliver exceptional customer experiences, improve sales conversions, and accelerate onboarding. With Converz Analytics, agents receive valuable feedback on their communication skills and are shown areas for improvement. The platform also aids in applying learned techniques in real-life scenarios. By identifying areas of improvement and reducing administrative tasks, coaches can focus on targeted coaching to improve overall performance. With Converz, you can save time and costs while providing unforgettable customer experiences and minimizing errors.