Conversocial Reviews in February 2025: User Ratings, Pros & Cons

"It allows you to give the customer an experience of quality care."

What do you like best about Verint Messaging? I love working with conversocial because it allows me to have at hand all the necessary tools to give the client an incredible attention experience, I like conversocial because it gives the brand the opportunity to unify all its social networks on the same platform and be able to occupy greater ground when reaching the potential client. I like it because it generates an analysis report of all the interactions with the clients, you can also group ...

"It allows you to pull reports to identify trends"

What do you like best about Verint Messaging? You’re able to choose between different levels of management, so managers are able to set limitations on different ability levels within specific teams, and they can even edit responses when it’s needed. Besides, you can use tags and filters very easily with some shortcuts, which help you to assign a tag to an item and pull up each of the tags within the platform or open up an external report. It’s amazing because it prioritizes audience ...

"The best to manage the interaction."

What do you like best about Verint Messaging? What I like the most about conversocial is that it allows you to integrate multiple platforms of social networks and manage them simultaneously. It allows you to schedule the publications so that they are published at a specific time more oriented with the campaign. It allows us to organize messages in a queue to give a timely response to customers and thus improve the interaction with our users and generate a better reading of our brand.It ...

"Conversocial will be like your best friend, always faithful."

What do you like best? conversocial is addictive once you start using it you do not want to separate from it, what I like most about conversocial is that you can manage many social networks at the same time, you can program the publications in simultaneous ways, it has a tray where the comments arrive and questions of people and you can go answering until you leave the tray empty so you know that you met all customers, one of the biggest advantages of choosing conversocial is that it allows ...

"Conversocial is a unique and powerful platform "

What do you like best? It is an incredible platform has many important features one of the most I like is to manage different social networks from the same application, has a great response function to interact with customers in real time. Monitoring the traffic of social networks in a truthful way allows us to improve the interaction with our users. What do you dislike? Until now the only detail that I think should pay attention is the mobile access since it is quite ...

"Conversocial is a unique platform that is easy to understand and use"

What do you like best? It allows managing and integrating multiple social networks facilitating the monitoring of them in real time. Real-time analysis charts are a very unique and extremely effective function of Conversocial. Applying labels for categorization is also a very good feature to speed up the work. What do you dislike? What I dislike about Conversocial is that there is no application. It would be great if I created an application for my phone. Recommendations to others ...

"Encuesta de Conversocial "

What do you like best? Que es una plataforma virtual comprometida al servicio al cliente con clientes digitales What do you dislike? Que es una plataforma nada mas a nivel de mensajería Recommendations to others considering the product: Que es muy buena, ya que la plataforma permite flujo de trabajo, la automatización, así como el llevar un mayor control en el servicio al cliente What problems are you solving with the product? What benefits have you realized? La manera de responder las ...

"Conversocial is what you need for quality monitoring "

What do you like best? The best of Conversocial is how easy it is to monitor conversations on Facebook pages and on Twitter. This tool has one of the best user interfaces I have found. It is easy to select single or multiple accounts and channels. It also has keyboard shortcuts for most of these actions, of which other platforms are completely lacking. The customer service is excellent. Powerful analysis and automation function. What do you dislike? The only thing that I dislike is that you ...

"Conversocial is a great powerful tool and very easy to use. "

What do you like best? What I really like about this tool is its ability to manage full publication on Facebook and Twitter for marketing publications, approval to allow the easy incorporation of new users and agents. In addition, the large interface is very easy to use and requires minimal training, which is an excellent faculty. What do you dislike? I dislike that they have not integrated some additional social networks especially LinkedIn, YouTube and Instagram would be very good. Mobile ...

"Conversocial adapts perfectly to your needs"

What do you like best? I like it because it is very easy to monitor several social networks in real time and attend to the customer's concerns at the moment. What I like about conversocial is that it is a tool that adjusts to the needs and you can work it your way, it allows our brand to manage the interaction with the clients and at the same time increase the satisfaction of the experience of using our services. The user interface is super simple and dynamic, it is very easy to select ...