Conversica

Conversica

What do you like best? Sydney is awesome in aiding me to connect What do you dislike? It can feel a little bit impersonal sometimes What problems are you solving with the product? What benefits have you realized? The amount of messages sent sometimes seems aggressive

Free trial shows you what you need to know - except price

What do you like best? This is a really robust AI conversation tool with honestly no competitors. I've checked! If your database is large enough, you'd be crazy to not have a tool like this operating in the background, working dead leads and driving business automatically form otherwise unused resources. What do you dislike? The price. It is eyewateringly expensive. The price is negotiable, which always leaves me wondering if I've been hosed or overcharged when the deal is done. ...

Decent tool to help give a reason to call and identify hot prospects

What do you like best? Depending on how the prospect responds, it can uncover some potentially lost hot leads. This gives the rep a really specific and easy reason to call and close business. What do you dislike? Some of the responses listed as "hot" were not and tends to skew numbers for the reps. Also, some people really felt a connection with the "fake" rep and got upset when they couldn't talk to them. What problems are you solving with the product? What benefits have you ...

Doesn't meet the needs of my niche vertical

What do you like best? I like its ability to process natural language and read the responses we get. I also like that the system's responses have enough variation that it seems like a real person instead of a robot assistant. What do you dislike? We really disliked that we had to have someone authorize the use of our brand name (which is a .com) every time we wanted to include it in a message. This really slowed us down in developing new content. We also didn't like that some of the ...

Decent but not necessary

What do you like best? I like the fact that our reps receive already qualified/warm leads and don't have to start from the very beginning on attempted reach-outs. What do you dislike? I don't like the limited customization options that each email has. We have to email our Conversica rep each time before we start a conversation so we can change certain fields in the email. What problems are you solving with the product? What benefits have you realized? Our reps are spending less ...

Good product but poor accounting processes

What do you like best? The product is interesting and works well. Easy to use and great results. but the back end of stuff just isn't worth the time What do you dislike? There in-house processes like accounting are poor. They have forgotten to bill me, charged my credit card with no warning, forgotten to invoice me and charged my card. And the follow up is terrible. This has turned someone who was an evangelist for their company into someone who would never recommend it, even with the ...

Great in concept. Hardly in practice.

What do you like best? the idea of being able to leverage artificial intelligence to interact with our customers in an automated fashion. What do you dislike? we have received multiple complaints from our employees and customers with regards to the responses that conversica provides on our behalf. very seldom is there a positive interaction, as the robot is unable to establish a genuine connection with human customers. Recommendations to others considering the product: conversica ...

"Conversica success"

What do you like best about Conversica? I really enjoy the email notifications of the interaction occuring with my prospects. What do you dislike about Conversica?

"Excellent automotive service tool to communicate with customers"

What do you like best about Conversica? Conversica allows us to reach customers who have not recently visited the dealership and may be loss leaders. We are also able to better communicate and reach further clients. The amount of people who respond is far greater than other methods we have used in the past.

"MARKETING DIRECTOR | INTERNET MANAGER"

What do you like best about Conversica? I like the fact that our AI can reengage old customers that our sales team had thought were dead leads. What do you dislike about Conversica?