Conversica Reviews in April 2025: User Ratings, Pros & Cons

Conversica is the truth.

What do you like best? The product itself is fantastic. It has freed up a ton of time for me and my team. We've implemented Conversica as a lead retention/follow up system and it has helped us convert deals that would have otherwise slipped through the cracks. What do you dislike? I had only one issue, but I wouldn't say it was a dislike.... Adding a feature that allows you to customize the amount of times any grouping of data points will be contacted would be extremely useful! ...

AI to help drive prospect engagement

What do you like best? Conversica's virtual assistant has the persistence and yes, the personality, to break through and reach prospects. The assistant learns what conversations work and relentlessly tries to engage. Surprisingly, the assistant breaks through where human sales reps often did not. The assistant has completely replaced our human business development function. What do you dislike? Integration with HubSpot, our marketing automation platform, is primitive at best. While ...

Great tool for top of the pipeline work

What do you like best? Our virtual assistant is exactly as they describe her, polite but persistent. She works the emails, and gets people engaged. What do you dislike? There are still some slight bugs to work out, like if somebody forwards the AI email to another colleague, there is no way to track that email. If the colleague then tries to respond to the AI, it goes into a black hole. This is quite infrequent, but it has happened and should be fixed. (problem as of Feb. 2018 and ...

A challengeing reward

What do you like best? It works..... I use Conversica to find new business. It puts me infront of new potential clients regularly, and based upon optimization , my responsibility, it will work and do this task even more regularly. For my uses of Conversica, which is interest outreach I do need to find and develope more ways to originate organic leads to then be put into Conversica. What do you dislike? My ROI is not a one conversation and done, it could be anywhere between 1-6 months, ...

Great tool, Amazing Service

What do you like best? Conversica's product is consistently evolving and helps our organization reach prospects that would have never been personally reached out to on a consistent cadence. What i like most is that my Customer Success Manager, Breanna, is very knowlegeable and responsive. I ask a lot of questions, so thank goodness for her and the Conversica team’s patience and quick turnaround. What do you dislike? I can't think of anything at the moment. Recommendations to others ...

It Serves a Purpose

What do you like best? I like that it reaches out to leads that have fallen through the cracks. What do you dislike? It is not as user friendly as I'd like. It would be better if the controls were easier to use. Recommendations to others considering the product: Not a necessary tool but it does provide value if used properly. What problems are you solving with the product? What benefits have you realized? Following up with warm leads that have lost visibility.

So Impressive!

What do you like best? The results are very easy to report on. There's nothing to manipulate to see the results that you want to see. Plus, you have the ability to see everything in the dashboard at a granular level. And the customer support is far and above anything we've experienced. Our customer service manager, Derik, could not be easier or more pleasant to work with. He is readily available to answer any and all questions, as well as provide personal one-on-one time when needed. ...

A+ service and staff!

What do you like best? I really appreciate the level of support I receive from the team at Conversica, always there to answer my questions and lend a helping hand. What do you dislike? Nothing that I can think of, my experience with Conversica so far has been really great. Recommendations to others considering the product: Ask for Derik H! What problems are you solving with the product? What benefits have you realized? We're able to reach hundreds of additional customers ...

Better than our best BDR

What do you like best? The quick, customizable, personal looking emails that our assistant sends! What do you dislike? Nothing at this point, they've improved reporting, customizability of conversations and more in recent months. Constantly developing new features. What problems are you solving with the product? What benefits have you realized? Quicker follow up to leads while our sales team is demoing and preoccupied. Our sales assistant has helped drive millions of dollars in ...

Conversica is the solution we needed

What do you like best? We have a lot of inbound demand of MongoDB. Filtering out who are the most qualified leads at any one point in time is challenging. Conversica's AI and campaigns were easy to set up and have provided instant value to our team. What do you dislike? The pricing scheme based around total contacts is a bit challenging. I'd rather pay per campaign type that we create. What problems are you solving with the product? What benefits have you realized? We are now able ...