Conversica Reviews in April 2025: User Ratings, Pros & Cons

The 24/7 Sales Assistant

What do you like best? Conversica's AI Sales Assistant is like having another team member on the sales floor who is working around the clock to uncover sales opportunities for our sellers. She is professional, resilient, and can have conversations simultaneously with thousands of potential leads. What do you dislike? The opportunities are endless on how you can utilize the sales assistant to move your business forward, but you have to invest more and upgrade to increase use cases ...

Decent but not necessary

What do you like best? I like the fact that our reps receive already qualified/warm leads and don't have to start from the very beginning on attempted reach-outs. What do you dislike? I don't like the limited customization options that each email has. We have to email our Conversica rep each time before we start a conversation so we can change certain fields in the email. What problems are you solving with the product? What benefits have you realized? Our reps are spending less ...

Easy, Persistent Communication

What do you like best? Love how the assistant is working with you to close your leads. Helping connect you with leads that may need more support to close the deal. I love being able to see all of the responses and that it alerts you to those leads that need more attention. The reporting is amazing and the dashboard provides very quick information on how your assistant is doing. Another bonus is that you can change your messaging if you are not seeing the responses that you need. We have ...

I have turned leads into opportunities utilizing conversica

What do you like best? It helped keep me organized and I was able to utilize my time reaching out to hot leads What do you dislike? There was a lot of emails coming in all at once What problems are you solving with the product? What benefits have you realized? Prioritizing leads to spend the time required to formalize a relationship with those truly interested in our services. hot leads are tracked and reminders sent

Early signs are promising

What do you like best? Conversica has helped us to improve lead quality and drive more interaction with our early pipeline. It has been far more accurate in responses than I expected. What do you dislike? Lots of alerts. I would argue almost too many at times. Recommendations to others considering the product: Give it a try. It has been far better than I anticipated. I envisioned way more issues with accuracy. Conversica has been accurate and responsive to feedback from my ...

Easy to Use

What do you like best? Making changes and updates is easy. Customer service is some of the best I have experienced. What do you dislike? Implementation took a lot longer than I would have liked. Recommendations to others considering the product: Be prepared for several calls leading up to the implementation. What problems are you solving with the product? What benefits have you realized? Automating messages to leads that need some cleaning up.

Overall Good Product

What do you like best? Conversica is great at reaching out to a large number of contacts without having to think about when or how to followup. The program also takes the correct action with regards to the next step in your process 90% of the time. Truly set and forget. What do you dislike? Depending on the response from the contact, examining the original email sent can be difficult at times. What problems are you solving with the product? What benefits have you realized? ...

We use it to reengage prospects that are nurtured

What do you like best? I like that it bubbles up opportunities amongst all the noise in my database and re-engages people that I may have thought were "cold" super easy as I dont even have to do anything with it as its integrated with SalesForce What do you dislike? sometimes it can reach out to a prospect after a prospect tells me not to contact them anymore but Im sure that's my fault for not understanding the tech fully Recommendations to others considering the product: Good ...

Conversica with AI Assist (on behalf of Merchant Industry)

What do you like best? Conversica paired with AI Assist's know how of the finance industry makes it a great technology to utilize. It allows for a quick setup and for an out of the box or unconventional pathway to success for our business. Merchant Industry would definitely recommend Conversica! What do you dislike? There is currently nothing that me or my company dislike about Conversica. What problems are you solving with the product? What benefits have you realized? -

Love using AI to qualify business

What do you like best? We have seen early success with Conversica. I love that we now have the bandwidth to follow up with more leads and they are successfully converting into business. What do you dislike? I would like Conversica to be available in more languages, so we can deploy WW. What problems are you solving with the product? What benefits have you realized? We have a large volume of leads. Conversica helps us stay on top of the demand.