Conversica

Conversica review

What do you like best? Very organized when it comes to people or interest or hot leads What do you dislike? Sometimes the system sends emails when they respond that they are not interested. What problems are you solving with the product? What benefits have you realized? I have made made additional sales because of the outreach from this platform!

Conversica

What do you like best? Sydney is awesome in aiding me to connect What do you dislike? It can feel a little bit impersonal sometimes What problems are you solving with the product? What benefits have you realized? The amount of messages sent sometimes seems aggressive

Super persistent followup, but there's nothing like human touch

What do you like best? Conversica allows me to reengage old leads while still focusing on new leads. The persistence of the program is unmatched and is able to get responses from leads who have not been previously engaged. What do you dislike? The program doesn't always send the best response, and can be too persistent at times. Sometimes leads can't tell they're not talking to a real person. What problems are you solving with the product? What benefits have you realized? ...

Sales Ops Manager

What do you like best? Conversica is a simple solution to set up and get running quickly. The variables per conversation are easy to manipulate and understand. The consistency of messaging and delivery of scheduled outreach adds a layer of dependability that is hard to find from your average sales development rep. What do you dislike? Overly aggressive sales guy... The reporting doesn't give me exactly what I want from time to time but I use our CRM to supplement that. ...

Free trial shows you what you need to know - except price

What do you like best? This is a really robust AI conversation tool with honestly no competitors. I've checked! If your database is large enough, you'd be crazy to not have a tool like this operating in the background, working dead leads and driving business automatically form otherwise unused resources. What do you dislike? The price. It is eyewateringly expensive. The price is negotiable, which always leaves me wondering if I've been hosed or overcharged when the deal is done. ...

Great Demand Generation Tool

What do you like best? Easy to use and took a ton of work off our BDRs. What do you dislike? Limited to just email and text. Would love additional integration through chat and even phone. What problems are you solving with the product? What benefits have you realized? Followup with a large number of leads to prequalify them for our business development team.

Amazing tool to help our Sales team reach every single lead

What do you like best? Conversica is very easy to use and really helps our marketing and sales team reach out to every single lead. It only takes a few minutes to set up a new campaign and our assistant starts reaching out with very personalized and polite emails in a very timely fashion. Our support team is amazing and always there to help us optimize our processes and automations. What do you dislike? I would be great to have some more self-service options within the platform but ...

Very complete work tool for the support area.

What do you like best? Conversica is an ideal tool, to constantly monitor the different support cases, providing personalized attention, ideal for each case, the user, that receives, customer service through this application, can feel full communication with the person who is attending, it also works, not only for live chats, but for personalization and continuous monitoring of emails, the tool is very easy to use, you only need the basic knowledge of informatics, and the handling of this ...

Excellent product + Incredible, diligent service

What do you like best? The product is geared to help manage lead generation and nurturing (old, cold, and new leads). The product seamlessly works into our flow, is reliable, has solid reporting, and most importantly is clear about what steps to take next + lead handoff. Conversica is a solid partner and it's been a great investment for us. Conversica's service is phenomenal. They've been one of the best marketing technology stack partners I've ever worked with. The product is great, and ...

Helping us conquer the one to many customer communication challenge.

What do you like best? We love having the ability to reach out to our customers and engage them about their business without having to make 1-1 calls each time. The email conversations are structured in a way that sounds natural and familiar to our customers, which helps drive engagement. What do you dislike? We have had to work on the persistence of the tool, since we are not using it to capture new customers but to engage with current customers. It was a little too aggressive ...