Conversica

Must have tool for any company that has leads to follow-up on

What do you like best? Brute-force Intent! why mickey-mouse around with a whole lot of predictive/scoring etc? Strategically and correctly ask. The persistance and timing is something no human can achieve ont hat scale. What do you dislike? Nothign really, been an amazing tool - no complaints Recommendations to others considering the product: Be smart about what you feed into the system. it's all about having the right leads. remember: garbage in, garbage out. What problems are ...

No Lead Left Behind

What do you like best? I appreciate that Conversica gives me an opportunity to continuously reach out to potential customers while still giving me the freedom to personally contact those who have immediate interest. Not every lead in the world can be the best lead in the world, but with Conversica, it still gives a personal touch to those customers that may need an email as a warm introduction. That warm hand off goes a long a way. Their latest update to speak on behalf of ...

Conversica broke through barriers for our sales team

What do you like best? I loved the how intuitive the A.I. assistant became. The fact that you can train the software to recognized and reply accordingly (even reply yourself as the "assistant") proved very effective in a short amount of time. Also, the conversations were approachable and people were happy to respond back to the A.I. assistant. What do you dislike? There are a couple of things that I would improve with Convevrsica. The first is to allow custom conversations. At times we ...

Conversica is a must have for all businesses following up with people

What do you like best? Conversica's artificial intelligence is like having another employee on staff that never calls in, is always working, doesn't have to have employee benefits and on top of that she gets amazing results! Our account manager, Derik Hettinger, is awesome! He has made our transition on to using Conversica very smooth and is a very creative thinker when it comes to using our AI to its fullest potential. What do you dislike? That my AI can get a hold of people I have ...

Conversica rocks!

What do you like best? Our AI-based assistant's relentless nature, highly targeted deal flow, scalability and attendant campaign ROI. The Conversica client support team is also a 12 on a scale 10. Historically, we're used to 3s or 4s at different types of vendors, so a 12 is like meeting an extraterrestrial. What do you dislike? Nothing to dislike, just look forward to the evolution of a voice-based counterpart to Conversica's email-based assistant. IBM Watson is there currently, ...

Broker Cornerstone Real Estate Services

What do you like best? I found that the level of support provided by both Kelly and Derek were outstanding. The dashboard was easy to understand the work with. What do you dislike? Nothing at this time. I don't have a real issue to dislike. What problems are you solving with the product? What benefits have you realized? Conversica has enabled my company to follow up with prospects like never before. We have been able to tap into new ways to reach and gain new clients.

AI marketing Outreach

What do you like best? Lead development, prospect engagement rate and support from Kourtnei McQuaig & Anna McElroy What do you dislike? Not having Conversica integrated with ZoHo (CRM) at this point and time. The reason we have not integrated at this point is due to other business issues at the moment What problems are you solving with the product? What benefits have you realized? Increasing our quality of leads and improving our sales cycle.

Unparalleled Customer Service

What do you like best? Customer service is outstanding. Derik Hettinger, our Customer Success Manager, is one of the best customer service reps I have ever dealt with. Extremely attentive, positive attitude, and extremely quick to assist when we had a couple of minor hiccups (all of which were my fault). Derik, as well as Derek Dzik, are tremendous assets to the company. What do you dislike? The system can be a little tricky to use if you have a complex CRM environment. It took me some ...

Conversica has been a helpful "assistant

What do you like best? Conversica helps us to reach out to people and get a response that we wouldn't be able to get otherwise. We don't always have time to reach out to every single customer, and conversica helps us reach those goals. What do you dislike? This product benefits us a lot, there is nothing that we dislike. What problems are you solving with the product? What benefits have you realized? This products helps us with better communication with our customers. Some people ...

Incredible Team!

What do you like best? The product has changed the way that we do business. The customer support team (Jen and Anna!) have been nothing but amazing for us, and have helped us grow our business. What do you dislike? The service is overall excellent. I cant think of anything offhand that i would say i dislike about the product or the service we are provided with. What problems are you solving with the product? What benefits have you realized? We are solving the issue of high cost ...