Conversica

So Impressive!

What do you like best? The results are very easy to report on. There's nothing to manipulate to see the results that you want to see. Plus, you have the ability to see everything in the dashboard at a granular level. And the customer support is far and above anything we've experienced. Our customer service manager, Derik, could not be easier or more pleasant to work with. He is readily available to answer any and all questions, as well as provide personal one-on-one time when needed. ...

A+ service and staff!

What do you like best? I really appreciate the level of support I receive from the team at Conversica, always there to answer my questions and lend a helping hand. What do you dislike? Nothing that I can think of, my experience with Conversica so far has been really great. Recommendations to others considering the product: Ask for Derik H! What problems are you solving with the product? What benefits have you realized? We're able to reach hundreds of additional customers ...

Better than our best BDR

What do you like best? The quick, customizable, personal looking emails that our assistant sends! What do you dislike? Nothing at this point, they've improved reporting, customizability of conversations and more in recent months. Constantly developing new features. What problems are you solving with the product? What benefits have you realized? Quicker follow up to leads while our sales team is demoing and preoccupied. Our sales assistant has helped drive millions of dollars in ...

WOW...that is about all I can say.

What do you like best? Only Everything. This product insures that every lead is followed up on in a timely fashion and more importantly than the speed, it is followed up on every time. We never have leads lost in the flow of the daily grind, our assistant never misses a beat. On top of that, we get better contact information, and we take the lead from an MQL to an SQL without ever having to have a live person speak with them. We can now serve up the best of the best leads to the sales ...

Excellent follow up!

What do you like best? Our assistant is excellent at getting in touch with leads - she is persistent but never pushy! The entire Conversica team has been wonderful to work with. Very responsive whenever we have questions or concerns. What do you dislike? I do not have any major complaints. Sometimes it is awkward when people ask our assistant a specific questions and instead of answering it she responds with something very generic. What problems are you solving with the product? ...

Loan Assistant for Mortgage Leads

What do you like best? It's been about 1 week since our assistant kicked off the platform and the response rate was at least 10%, whether it be good or bad, and that rate of response for someone in the mortgage industry, is literally 10 times what we are used to! What do you dislike? I think knowing the extent of the role I would need my corporate IT to play in order to get this off the ground would have been helpful, and I don't think this was something that wasn't discussed, I just ...

BEST customer success team I've ever worked with!

What do you like best? I love our customer success team - they went above and beyond to ensure our implementation was a success and continue to do so post go-live. Every time we come up with a unique/complex use case, they're able to come back with a few solution options and provide a recommendation. What do you dislike? This isn't really a con, but like everything else, it continues to learn based on your feedback. When we implemented Conversica beginning of the year, the AI didn't ...

Conversica Delivers Results

What do you like best? The results that Conversica has delivered for us our outstanding. We are able to identify opportunities much earlier because we utilize Conversica rather than solely relying on prospects to build up their behavior score in order to reach sales. Additionally, our customer success team is top notch - we have both a customer success manager and technical manager assigned to our account that are incredibly responsive and continuously offer optimization suggestions. ...

All About Automation!

What do you like best? An innovative application used to automate communication and the scheduling of meetings, Conversica truly shines as it streamlines and optimizes many of our redundant day-to-day tasks. The user interface is clean, support is stellar, and the ROI is fruitful. What do you dislike? I have not encountered anything negative so far. Recommendations to others considering the product: I highly recommend Conversica. What problems are you solving with the product? ...

Conversica is usually our #1 Sales Rep.

What do you like best? Conversica has made is so all of our leads have a personal touchpoint. High engagement with leads that aren't open to a phone call yet. My sales team is easily able to find the hottest leads and reach out for conversations. What do you dislike? Not much to dislike about Conversica. The system is very easy to manage, setup, and use. Recommendations to others considering the product: If you have leads that aren't being worked then Conversica is a great option. ...