Conversica Reviews in April 2025: User Ratings, Pros & Cons

Great for Lead Qualification Nurture Programs

What do you like best? The ease of use - and different ways you can set up the smart 'drip' to leads. The UI is also great! What do you dislike? It is difficult to 'round robin' or assign your leads to reps in a specific order once Conversica has qualified them, specifically when passing them into Salesforce. We have had to figure out ways around this, but would love if Conversica worked better with our current process' set up in Salesforce. What problems are you solving with the ...

Nurturing and Qualifying Leads Until Timing Is Just Right!

What do you like best? The ease of use. The UI is great and designed really well. It is easy to set up 'drips' to nurture leads. And the concept of Conversica saves our sales reps TONS of time - so we know exactly when a lead is ready to be contacted. What do you dislike? Integration with Salesforce is a little tricky. It isn't easy to associate Conversica leads to current process' in Salesforce. For example - we want leads that come in from Conversica to be assigned using our Round ...

Great product and people!

What do you like best? At first I was skeptical of Conversica. An AI system that was going to follow up with our leads? How can i trust it? Well, once we did a trial we were hooked. The team at Conversica is excellent and easy to work with. The system is intuitive and once you get it setup you can get rolling quickly. We have LOVED this product and intend to use it more and more in the next year. We want to roll it out to more areas of our business and look forward to working with them in ...

Great Tool for Finding New Opps

What do you like best? Conversica is easy to implement and works like a charm. The AI works a majority of the time and has allowed us to find opps that were undiscovered. What do you dislike? The system does not pick up sarcasm, so we have a few times where a lead is passed on and shouldn't be. What problems are you solving with the product? What benefits have you realized? This is a great way to help our sales development reps save time and find the real opportunities. Response ...

Conversica Equals Conversions

What do you like best? At first, I was skeptical about how successful we could be when we implemented Conversica. To my surprise, we generated 15 additional deals in 3 months thanks to Conversica. That was only with 1 conversation. Now, we're ready to hit the ground running with additional conversations to keep the momentum going. They're slow to fulfill enhancements, but do give them a try. You'll be addicted to success soon enough. But seriously, Conversica does need to invest in ...

Excellent Lead Gen Conversion Tool

What do you like best? The support team is excellent, as well as the analytics platform. Their new analytics dashboard allows you to have deep insight into every campaign you have running, as well as how each of your team members is doing. What do you dislike? There is nothing that I dislike about Conversica at this time. Recommendations to others considering the product: If you have a good understanding of where your l leads are coming from- then Conversica will be much more ...

Conversica is a solid product but a few things to be aware of before purchasing

What do you like best? Functionality generally works as described. The AI email capability will follow up with and dynamically respond to the leads you put in the system. What do you dislike? We had a few more bumps than anticipated during implementation and I found the team to be a bit slow to respond to our needs. The email subject line has to contain a numeric code in order for the responses to be tied back to the system, and I think that reduces the response rate. The system ...