Conversica Reviews in April 2025: User Ratings, Pros & Cons

Conversica broke through barriers for our sales team

What do you like best? I loved the how intuitive the A.I. assistant became. The fact that you can train the software to recognized and reply accordingly (even reply yourself as the "assistant") proved very effective in a short amount of time. Also, the conversations were approachable and people were happy to respond back to the A.I. assistant. What do you dislike? There are a couple of things that I would improve with Convevrsica. The first is to allow custom conversations. At times we ...

Conversica is a must have for all businesses following up with people

What do you like best? Conversica's artificial intelligence is like having another employee on staff that never calls in, is always working, doesn't have to have employee benefits and on top of that she gets amazing results! Our account manager, Derik Hettinger, is awesome! He has made our transition on to using Conversica very smooth and is a very creative thinker when it comes to using our AI to its fullest potential. What do you dislike? That my AI can get a hold of people I have ...

Conversica rocks!

What do you like best? Our AI-based assistant's relentless nature, highly targeted deal flow, scalability and attendant campaign ROI. The Conversica client support team is also a 12 on a scale 10. Historically, we're used to 3s or 4s at different types of vendors, so a 12 is like meeting an extraterrestrial. What do you dislike? Nothing to dislike, just look forward to the evolution of a voice-based counterpart to Conversica's email-based assistant. IBM Watson is there currently, ...

Great in concept. Hardly in practice.

What do you like best? the idea of being able to leverage artificial intelligence to interact with our customers in an automated fashion. What do you dislike? we have received multiple complaints from our employees and customers with regards to the responses that conversica provides on our behalf. very seldom is there a positive interaction, as the robot is unable to establish a genuine connection with human customers. Recommendations to others considering the product: conversica ...

One of the best customer success teams I've ever worked with

What do you like best? I absolutely love my customer success team. They went above and beyond to ensure our implementation was a success, and they are constantly giving us great feedback to help us continually optimize the way we use Conversica for our leads. What do you dislike? This is not a turn on and forget system (like most systems honestly). With that said, Conversica comes with empty knowledge sets so your particular AI needs to learn from the feedback you send. This requires ...

Great tool

What do you like best? It relieves many manual processing of leads via AI assistant What do you dislike? product feature has been geared towards a certain industry and took while to adjust its features applicable to our industry Recommendations to others considering the product: The usage can vary greatly depending on the type of user you are and number of employee size. What problems are you solving with the product? What benefits have you realized? Humans and its ...

Great AI tool to assist with Account Executive follow-up

What do you like best? Simple to understand tool that allows our sales team to focus on selling and let's Conversica handle the outreach for inbound top of funnel leads. What do you dislike? At first it was annoying that we couldn't just set up our conversations directly within Conversica. However, we've been added to a beta group to do this ourselves. Recommendations to others considering the product: Go into this tool with a plan. Know which leads you want to the tool to reach ...

Great product and customer service

What do you like best? Conversica is a great tool for LEVERAGING your leads. Rather, you can get data, insights into markets, and most importantly, conversions with this tool, with unparalleled consistency and efficiency. You can dial-in communications and the market segments you follow up with, and control the cadence and timing of your messages with relatively great precision. It's a fantastic tool that every organization should acquire if they want to help their sales & ...

Broker Cornerstone Real Estate Services

What do you like best? I found that the level of support provided by both Kelly and Derek were outstanding. The dashboard was easy to understand the work with. What do you dislike? Nothing at this time. I don't have a real issue to dislike. What problems are you solving with the product? What benefits have you realized? Conversica has enabled my company to follow up with prospects like never before. We have been able to tap into new ways to reach and gain new clients.

AI marketing Outreach

What do you like best? Lead development, prospect engagement rate and support from Kourtnei McQuaig & Anna McElroy What do you dislike? Not having Conversica integrated with ZoHo (CRM) at this point and time. The reason we have not integrated at this point is due to other business issues at the moment What problems are you solving with the product? What benefits have you realized? Increasing our quality of leads and improving our sales cycle.