Conversica Reviews in April 2025: User Ratings, Pros & Cons

WOW...that is about all I can say.

What do you like best? Only Everything. This product insures that every lead is followed up on in a timely fashion and more importantly than the speed, it is followed up on every time. We never have leads lost in the flow of the daily grind, our assistant never misses a beat. On top of that, we get better contact information, and we take the lead from an MQL to an SQL without ever having to have a live person speak with them. We can now serve up the best of the best leads to the sales ...

Excellent follow up!

What do you like best? Our assistant is excellent at getting in touch with leads - she is persistent but never pushy! The entire Conversica team has been wonderful to work with. Very responsive whenever we have questions or concerns. What do you dislike? I do not have any major complaints. Sometimes it is awkward when people ask our assistant a specific questions and instead of answering it she responds with something very generic. What problems are you solving with the product? ...

Essential resource for taking follow up to the next level

What do you like best? With our Conversica assistant's pleasant persistence, we're able to reach hundreds of new contacts each month to move them into our sales process, as well as engage both established and inactive customers that our account teams have not been able to connect with. The ability to customize key variables within conversations, but still be able to rely on their experience and research makes implementation easy. Before Conversica, it was difficult to prioritize our ...

Loan Assistant for Mortgage Leads

What do you like best? It's been about 1 week since our assistant kicked off the platform and the response rate was at least 10%, whether it be good or bad, and that rate of response for someone in the mortgage industry, is literally 10 times what we are used to! What do you dislike? I think knowing the extent of the role I would need my corporate IT to play in order to get this off the ground would have been helpful, and I don't think this was something that wasn't discussed, I just ...

Conversica Delivers Results

What do you like best? The results that Conversica has delivered for us our outstanding. We are able to identify opportunities much earlier because we utilize Conversica rather than solely relying on prospects to build up their behavior score in order to reach sales. Additionally, our customer success team is top notch - we have both a customer success manager and technical manager assigned to our account that are incredibly responsive and continuously offer optimization suggestions. ...

BEST customer success team I've ever worked with!

What do you like best? I love our customer success team - they went above and beyond to ensure our implementation was a success and continue to do so post go-live. Every time we come up with a unique/complex use case, they're able to come back with a few solution options and provide a recommendation. What do you dislike? This isn't really a con, but like everything else, it continues to learn based on your feedback. When we implemented Conversica beginning of the year, the AI didn't ...

Conversica is usually our #1 Sales Rep.

What do you like best? Conversica has made is so all of our leads have a personal touchpoint. High engagement with leads that aren't open to a phone call yet. My sales team is easily able to find the hottest leads and reach out for conversations. What do you dislike? Not much to dislike about Conversica. The system is very easy to manage, setup, and use. Recommendations to others considering the product: If you have leads that aren't being worked then Conversica is a great option. ...

All About Automation!

What do you like best? An innovative application used to automate communication and the scheduling of meetings, Conversica truly shines as it streamlines and optimizes many of our redundant day-to-day tasks. The user interface is clean, support is stellar, and the ROI is fruitful. What do you dislike? I have not encountered anything negative so far. Recommendations to others considering the product: I highly recommend Conversica. What problems are you solving with the product? ...

Must have tool for any company that has leads to follow-up on

What do you like best? Brute-force Intent! why mickey-mouse around with a whole lot of predictive/scoring etc? Strategically and correctly ask. The persistance and timing is something no human can achieve ont hat scale. What do you dislike? Nothign really, been an amazing tool - no complaints Recommendations to others considering the product: Be smart about what you feed into the system. it's all about having the right leads. remember: garbage in, garbage out. What problems are ...

No Lead Left Behind

What do you like best? I appreciate that Conversica gives me an opportunity to continuously reach out to potential customers while still giving me the freedom to personally contact those who have immediate interest. Not every lead in the world can be the best lead in the world, but with Conversica, it still gives a personal touch to those customers that may need an email as a warm introduction. That warm hand off goes a long a way. Their latest update to speak on behalf of ...